Junior Sales Engineer

Nova Labs; United States; Remote; USD 93,000 - 148,000; Full time

Job summary

Join a leader in decentralized wireless solutions as a Junior Sales Engineer. Collaborate with customers and sales teams to deliver innovative Wi-Fi solutions and tackle networking challenges in a supportive, fast-paced environment. This role welcomes passionate individuals eager to grow and contribute in the tech sphere.

Benefits

Flexible time off

Vacation stipend

Wellness stipend

Comprehensive benefits package (medical, dental, vision)

Qualifications

• Degree in IT or equivalent hands-on experience.
• Understanding of Wi-Fi standards and troubleshooting methods.
• Basic scripting experience.

Responsibilities

• Support customers with pre-sales and post-sales technical activities.
• Design Wi-Fi solutions using site survey data.
• Troubleshoot wireless networking issues.

Skills

Communication

Problem Solving

Networking Fundamentals

Customer-first Mindset

Scripting (Python, Bash)

Education

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking

Tools

Wireless Site Survey Tools (e.g., Ekahau, NetSpot)

Job description

Job Title: Junior Sales Engineer
Location: Remote
Department: Network / Sales
Reports To: VP Sales

The Role

We are seeking a motivated and customer-oriented Junior Sales Engineer to join our growing team at Helium Mobile, a leader in decentralized wireless solutions. In this role, you will work closely with customers to understand their networking and connectivity needs, assist in designing and deploying Wi-Fi/Passpoint solutions, and support pre- and post-sales technical activities. This is an ideal opportunity for someone with a solid technical foundation, zeal for working with people and communicating complex ideas and a passion for solving real-world networking challenges.

What You’ll Do:

• Collaborate with sales and senior engineering teams to provide technical support during the pre-sales and post sales process.
• Engage directly with customers to assess needs, answer technical questions, and support deployment of wireless networking solutions.
• Assist in designing Wi-Fi solutions using tools and site survey data to ensure optimal performance.
• Perform basic scripting (e.g., Python, Bash) to automate tasks, analyze logs, or customize configurations.
• Troubleshoot wireless networking issues on-site or remotely and provide technical recommendations.
• Document customer requirements, deployment plans, and model usage for potential deployments.
• Stay up to date with emerging Wi-Fi standards, wireless technologies, and product updates, and the Helium Network rules/governance.

️ Required Qualifications

• Associate’s or Bachelor’s degree in Computer Science, Information Technology, Networking, or related field; or equivalent hands-on experience.
• Understanding of 802.11 Wi-Fi standards, RF fundamentals, and common wireless troubleshooting methods.
• Basic experience with scripting languages such as Python, Bash, or similar.
• Familiarity with networking fundamentals (IP addressing, VLANs, DHCP, DNS, Passpoint/Hotspot 2.0 etc.).
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.
• Customer-first mindset and problem-solving attitude.
• Willingness to learn and grow in a fast-paced, technology-driven environment.

Preferred Qualifications

• Experience with wireless site survey tools (e.g., Ekahau, NetSpot, or similar).
• Basic knowledge of wireless controllers, access points, and cloud-managed networking platforms.
• Experience in customer-facing roles or technical support.

️ Why Join Helium Mobile?

• Hands-on experience with cutting-edge wireless networking technologies.
• Career development opportunities and mentorship from experienced engineers.
• A collaborative team environment where your contributions matter.
• Competitive salary and benefits package.

Compensation & Benefits

• Salary: The overall salary pay scale for the target experience and target skill set for this role is $93,000 - $147,500. We utilize more specific location-based pay scales. For more information, please inquire during the interview process. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
• Comprehensive benefits package: 100% covered premiums (medical, dental, vision) for you and all dependents
• And more: Flexible time off, vacation stipend, wellness stipend, and access to retirement plans.

Please note: All offers of employment are contingent upon the successful completion of a background check.