Sales Engineer - (West or Central)

HyperScience; United States; Remote; USD 129,000 - 194,000; Full time

Job summary

HyperScience is seeking a Sales Engineer to support the Sales team in the Western or Central United States. This role involves building custom demos and presentations and acting as a technical liaison, enhancing sales efficiency and driving revenue growth through education and advocacy.

Benefits

Top-notch healthcare for you and your family

100% 401(k) match for up to 6% of annual salary

Flexible PTO

12 weeks of parental leave

Stock options

Qualifications

• 5–7 years in pre-sales or sales engineering within enterprise SaaS software.
• Strong comprehension of modern cloud architecture and on-premises deployments.
• Experience influencing and building customer advocates.

Responsibilities

• Provide strong technical answers to specific customer needs.
• Manage customer POCs with the Account Executive.
• Educate stakeholders on technical concepts.

Skills

Presentation skills

Analytical skills

Problem-solving

Technical communication

Education

BSc in Computer Science

Equivalent practical background

Tools

SaaS

API

Scripting languages

Job description

Company Description

Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity.

Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American Express, Charles Schwab, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, and The United States Veterans Affairs. The company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global.

We are looking for a Sales Engineer based in the Western or Central United States to help support our growing Sales team in achieving revenue targets. You’ll partner with Account Executives to build and execute on custom demos and presentations. You will serve as the technical liaison between Sales and other parts of the organization, especially Product and Engineering, to help articulate uniquely valuable Enterprise solutions that drive revenue growth.

You love explaining technical capabilities to non-technical prospects, and can still get into the weeds with technical experts. You will work with management and cross-functional teams to develop new strategies, methods, and tools to enable the Sales team to meet and exceed their sales goals.

Responsibilities:

• Convey customer needs and potential competitor solutions
• Provide strong technical answers to specific customer needs
• Manage customer POCs, working in partnership with the Account Executive to ensure that customers are engaged with the product and are moving toward a resulting solution
• Contribute to sales scripts, participate in customer discovery, discuss knowledge expertise, and guide solution development/deployment
• Develop internal solutions (tools, demos, assets) to increase sales efficiency and productivity
• Educate technical and architectural concepts to a variety of audiences, including business and IT stakeholders
• Keep current on product releases and product roadmap features in order to provide guidance and training to current reps and new hires
• Document and deliver product feedback and new important information from the field
• Maintain a deep comprehension of HyperScience products, working closely with sales to resolve critical technical issues
• Serve as the technical liaison, partnering with internal sales, marketing, and services teams to develop customized presentations, demos, and POCs

Qualifications:

• 5–7 years+ of a strong background in a pre-sales, sales engineering, or related role within enterprise SaaS software
• BSc in a technical field (Computer Science, Engineering, or Mathematics) or equivalent practical background
• Strong comprehension of modern cloud architecture, SaaS, and on-premises deployments
• Familiarity with scripting languages and API requests
• Background scoping and selling integrations and implementations
• Savvy presentation and demonstration skills, with the ability to simplify complex technology concepts and present with a focus on business value, not features
• Curiosity to learn and assimilate technical information quickly; a passion to inform and teach others
• Experience influencing and building customer advocates, both technical and executive
• Keen analytical and problem-solving skills, and a belief that every problem has at least one solution
• Advocate for team selling, partnering with sales to qualify opportunities and align key customer stakeholders
• A passion for enterprise software, and a philosophy of using technology to solve business problems
• Ability to travel

Nice-to-have:

• You have worked with RPA, OCR, document management systems, or intelligent document processing
• You have worked with FSBI, Logistics & Transportation, and Medical Technology verticals

The target compensation range for this role: $129-194k + Bonus. Actual compensation will bedependent upon the individual's skills, experience, qualifications, geographical location, and our business needs and objectives. Our overall compensation packages include base salary, equity, and the benefits and perks listed below. Our Talent Acquisition team will speak more about our Total Rewards philosophy and approach during the hiring process.

Benefits

- Top-notch healthcare for you and your family

- A 100% 401(k) match for up to 6% of your annual salary

- Flexible PTO with the approval of your manager

- 12 weeks of parental leave and an additional 4 weeks for birthing parents

- Stock options

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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PLEASE BE AWARE of, and cautious about, potential recruitment fraud. All of our open jobs can be found directly on our careers page at:

https://www.hyperscience.com/about-us/careers/open-positions/

We will never communicate with candidates except via our @hyperscience.com email domain. Any communication you receive outside of these parameters is potentially fraudulent.

Additionally, we never conduct interviews solely via online tests, nor do we make job offers without multiple cross functional live interviews via Zoom, phone or onsite. We only ask for personal information via our application process on our careers page or through a verifiable background check company during onboarding.