Junior Platform Partner Success Manager

Wise; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

RSUs in a rapidly growing company

Annual self-development budget

Comprehensive medical, dental, and vision insurance

Flexible working model

Generous PTO and parental leave

401k with employer match

Job summary

Wise, a leading global technology company, is looking for a Junior Customer Success Manager to join their Austin team. In this role, you'll manage a portfolio of partners, ensuring they receive the utmost support and value from the Wise Platform.

This position emphasizes excellent communication skills and a proactive approach to problem-solving, enabling you to tackle escalations and operational challenges effectively. Join Wise and help shape the future of money management.

Qualifications

• Enjoys working in a fast-paced environment.
• Strong sense of ownership to follow through on issues until resolution.
• Proficient in data-driven decision-making.

Responsibilities

• Manage partner relationships to ensure maximum value.
• Analyze data for operational improvements.
• Act as first point of contact for problematic payments.

Skills

Effective communication

Problem-solving

Data analysis

Service orientation

Tools

Zendesk

Salesforce

Slack

Jira

Confluence

Job description

Wise, a leading global technology company, is looking for a Junior Customer Success Manager to join their Austin team. In this role, you'll manage a portfolio of partners, ensuring they receive the utmost support and value from the Wise Platform.

This position emphasizes excellent communication skills and a proactive approach to problem-solving, enabling you to tackle escalations and operational challenges effectively. Join Wise and help shape the future of money management.