Senior Solutions Engineer

Wise; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Wise is hiring a Senior Solutions Engineer in Austin, TX to join the Platform team. You will work with banks and tech partners to design and implement integrations to Wise APIs, shaping the future of Wise Platform.

You’ll drive technical scoping, documentation, and feature design, collaborating with product, engineering, and presales. This hybrid role requires travel to partner sites and international teams, delivering scalable, secure integration solutions.

Qualifications

• Strong problem-solving and organisational skills.
• Clear communication and strong interpersonal skills.
• Customer centric approach to delivering projects.
• Ability to convey technical concepts to non-technical stakeholders.
• Prioritising tasks across multiple work streams.
• Extensive experience in customer-facing engineering roles in financial services preferred.

Responsibilities

• Provide technical consulting and product guidance to banks and other partners post-sale.
• Ensure partners deliver the best integration within constraints for excellent customer experience.
• Assist partners in implementation, defining technical solutions and documenting requirements.
• Support business development with novel features, including technical scoping and design.
• Participate in feature definition, prioritisation, and long-term strategy with Wise Platform team.
• Collaborate with Implementation Managers, Product Managers, and Engineers on product and project decisions.
• Design and develop new features for Wise services and expose them on the public API when needed.
• Work on scaling Wise Platform into new regions and overcoming related challenges.
• Improve integration experience via documentation, APIs, SDKs, code samples, and references.
• Collaborate with the technical presales team to support sales cycles and partnerships.

Skills

Problem-solving

Organisational skills

Communication

Customer-centric

Self-management

Tools

Java (Spring)

Kubernetes

AWS

RESTful APIs

Swagger/OpenAPI

OAuth2

MySQL

PostgreSQL

MongoDB

Cassandra

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

We're looking for a Senior Solutions Engineer to join our growing team in Austin, Texas.

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.

Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team’s goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
• Ensure partners deliver the best integration within their constraints for an excellent customer experience
• Assist partners in the implementation phase, defining technical solutions and documenting requirements
• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.
• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team
• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
• Design and develop new features for Wise services and expose them on the public API when needed
• Work on scaling Wise Platform into new regions, overcoming associated challenges
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
• Collaborate with the technical presales team to support the sales cycle and secure new partnerships
• Enhance internal processes to handle multiple integrations in parallel
• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen
• Identify problems and unlock opportunities for Wise and partners through technology solutions
• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude
• Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

Qualifications

• Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
• Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
• Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
• Familiarity and working experience with relational databases (e.g.MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra).
• At least 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
• Clear communication and strong interpersonal skills.
• Customer centric approach.
• Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
• Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement.

Even if you don't have every single skill listed, we still want you to apply!

Additional Information

This is a hybrid position located in Austin, Texas, and not fully remote (minimum 3 days at office).

Wise Platform: who we are, what we do

How we work: a practical guide

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too.

We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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