Junior Network Engineer

TieTalent; Harrisburg (Dauphin County); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is looking for a Network Support Specialist to enhance their network operations. This hybrid role involves troubleshooting connectivity issues, supporting network hardware, and collaborating with teams to ensure optimal performance. Ideal candidates will possess a solid foundation in networking and strong communication skills. The company offers a dynamic work environment where you can grow your technical skills while delivering excellent customer service. If you're passionate about networking and eager to learn, this opportunity is perfect for you.

Benefits

Dental Insurance

Health Insurance

Vision Insurance

Qualifications

• Strong understanding of basic networking concepts and Cisco fundamentals.
• Proficiency in troubleshooting common network issues.

Responsibilities

• Provide day-to-day network support focusing on troubleshooting and issue resolution.
• Support and maintain network hardware components, including routers and switches.

Skills

Basic Networking Concepts

Cisco Fundamentals

Troubleshooting Skills

Customer Service

Communication Skills

Tools

Cisco Routers

Network Hardware

Job description

*Network Support Specialist (C&E-DC)*

*Hybrid (On-site at CTC, 3 days per week)*

*Contract to Hire*

*$20hr*

*About the Role:*

We are seeking a *Network Support Specialist* to join our team and assist in maintaining and troubleshooting network infrastructure. This role focuses on supporting network operations, resolving connectivity issues, and collaborating with cross-functional teams to ensure seamless network performance. The ideal candidate will have a solid foundation in networking fundamentals, strong troubleshooting skills, and a passion for continuous learning.

*Key Responsibilities:*
* Provide day-to-day *network support* focusing on basic troubleshooting and issue resolution (e.g., IP address conflicts).
* Support and maintain *network hardware* components, including *routers* and *switches*.
* Assist in monitoring network performance and ensuring optimal operation.
* Collaborate with internal teams to identify and resolve network-related issues.
* Document network configurations, troubleshooting steps, and solutions.
* Deliver excellent *customer service* while communicating effectively with technical and non-technical stakeholders.

*Required Skills and Qualifications:*
* Strong understanding of *basic networking concepts* and *Cisco fundamentals*.
* Proficiency in *troubleshooting* common network issues, such as IP address conflicts.
* Experience with *network hardware* (routing and switching).
* Excellent *customer service* and *communication skills*.

*Nice to Have:*
* *CCNA* or *CCNP* certification.
* Positive *attitude* and *aptitude to learn* new technologies and processes.

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday



Application Question(s):
* Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Experience:
* Cisco routers: 1 year (Preferred)
* MPLS: 1 year (Preferred)
* Software troubleshooting: 1 year (Preferred)

Ability to Commute:
* Harrisburg, PA 17110 (Required)

Work Location: Hybrid remote in Harrisburg, PA 17110