Junior IT Systems Engineer — Hybrid, HIPAA‑Aware Cloud

CloseKnit; Rockville (MD); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

401(k) retirement plan

Paid time off

Job summary

CloseKnit, a patient-centered healthcare organization in Rockville, is seeking a Jr. IT Systems Engineer to design and manage our HIPAA-compliant IT infrastructure.

You will own core platforms like Microsoft 365, Azure, endpoint management, and network systems, with hybrid work requiring 2 days/week in the Rockville office. The role emphasizes proactive monitoring, automation, onboarding, and documentation, working with a collaborative IT team to ensure reliable operations, strong security, and

Qualifications

• 1-2 years in help desk or systems administration, preferably in healthcare.
• Familiar with Azure, Intune and Meraki for device and network management.
• Strong Windows and Office 365 skills; basic macOS troubleshooting.

Responsibilities

• Provide 1st- and 2nd-level hardware/software support via Zendesk.
• Manage Active Directory, Azure services, and device management with Intune.
• Configure and troubleshoot Meraki network devices and peripherals.

Skills

Help desk

System administration

Azure

Intune

Meraki

Windows OS

Office 365

HIPAA compliance

Communication

Team collaboration

Education

Bachelor’s degree in IT/CS or related field

Equivalent work experience

Tools

Azure

Intune

Meraki

Active Directory

Windows

Office 365

Job description

CloseKnit, a patient-centered healthcare organization in Rockville, is seeking a Jr. IT Systems Engineer to design and manage our HIPAA-compliant IT infrastructure.

You will own core platforms like Microsoft 365, Azure, endpoint management, and network systems, with hybrid work requiring 2 days/week in the Rockville office. The role emphasizes proactive monitoring, automation, onboarding, and documentation, working with a collaborative IT team to ensure reliable operations, strong security, and