Junior Athena EHR IT Engineer | Hybrid (DMV)

CloseKnit

United States

Hybrid

USD 70,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) retirement plan
Paid time off

Job summary

CloseKnit is seeking a Junior IT Systems Engineer to join IT Operations in a hybrid role, supporting the athenaOne EHR platform in a HIPAA-compliant environment. You will troubleshoot IT systems and assist with user administration and clinical workflows.

The ideal candidate has hands-on athenaOne experience, strong troubleshooting skills, and the ability to work with Windows, Microsoft 365, Intune, AD, Azure, and Meraki in a healthcare setting. Onsite in the DMV region is required.

Qualifications

  • Bachelor’s degree in IT, CS, or related field or equivalent experience.
  • Hands-on athenaOne support experience required.
  • Experience with AD, Azure, Intune, and EHR configurations preferred.
  • Familiarity with HIPAA compliance in IT environments.

Responsibilities

  • Provide 1st- and 2nd-level IT support for hardware/software in a healthcare setting.
  • Administer AD/Azure and device management via Intune; support Meraki networks.
  • Manage athenaOne user administration, onboarding/offboarding, and permissions.
  • Document IT and athenaOne procedures; escalate complex issues to EHR administrator.

Skills

Azure
Intune
Meraki
Active Directory
Windows
Office 365
Zendesk
AthenaOne
HIPAA

Education

Bachelor’s degree in Information Technology/Computer Science or related field

Tools

Zendesk
Microsoft 365

Job description

CloseKnit is seeking a Junior IT Systems Engineer to join IT Operations in a hybrid role, supporting the athenaOne EHR platform in a HIPAA-compliant environment. You will troubleshoot IT systems and assist with user administration and clinical workflows.

The ideal candidate has hands-on athenaOne experience, strong troubleshooting skills, and the ability to work with Windows, Microsoft 365, Intune, AD, Azure, and Meraki in a healthcare setting. Onsite in the DMV region is required.

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