Hybrid IT Systems Engineer: Healthcare

CloseKnit; United States; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

CloseKnit is seeking a Jr. IT Systems Engineer responsible for design, implementation, and ongoing management of our HIPAA-compliant IT infrastructure.

The role focuses on core platforms including Microsoft 365, Azure, endpoint management, and network services, with a hybrid work arrangement requiring about two days in our Rockville, MD headquarters. You will provide frontline support, assist with administration, document configurations, and help improve IT processes.

Qualifications

• 1-2 years of experience in a help desk or systems administration role, ideally within a healthcare setting.
• Familiarity with cloud-based platforms such as Azure and Intune, as well as network management tools like Meraki.
• Strong understanding of Microsoft Windows and Office Suite; basic troubleshooting knowledge of macOS.
• Experience in network configuration and support, including peripheral devices like printers.
• Knowledge of HIPAA compliance requirements and the ability to apply them in an IT environment.

Responsibilities

• Provide first- and second-level IT support for hardware and software issues.
• Manage and troubleshoot Active Directory, Azure, and Intune deployments.
• Ensure HIPAA compliance in IT processes and document configurations.
• Assist onboarding with training on IT systems and policies.
• Maintain IT documentation and improve procedures with senior staff.

Skills

Customer service

Team collaboration

Problem solving

Communication

Independent work

Education

Bachelor's degree in IT/CS or related field

Equivalent work experience

Tools

Azure

Intune

Meraki

Windows

Office Suite

macOS

Job description

CloseKnit is seeking a Jr. IT Systems Engineer responsible for design, implementation, and ongoing management of our HIPAA-compliant IT infrastructure.

The role focuses on core platforms including Microsoft 365, Azure, endpoint management, and network services, with a hybrid work arrangement requiring about two days in our Rockville, MD headquarters. You will provide frontline support, assist with administration, document configurations, and help improve IT processes.