Azure & M365 Systems Engineer | Healthcare IT (Hybrid)

CloseKnit; Rockville (MD); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Professional development opportunities

Job summary

CloseKnit is seeking an IT Systems Engineer to design, implement, and manage its HIPAA-compliant IT infrastructure, focusing on Azure and Microsoft 365. The role covers core infrastructure, network systems, and enterprise apps with a focus on security, uptime, and automation. Hybrid work requires at least 2 days in-person at the Rockville HQ.

You will own systems, monitor performance, and drive improvements while onboarding new staff and supporting phone systems and end-user devices.

Qualifications

• Bachelor’s degree in IT/CS or equivalent experience.
• Experience with HIPAA in IT environments and healthcare settings.
• Ability to design, implement, and document IT infrastructure.

Responsibilities

• Provide second- and third-level IT support using Zendesk.
• Troubleshoot Microsoft 365, Azure services, and internal apps.
• Maintain Active Directory, Intune, and device management.
• Configure and support network hardware (Meraki) and end-user devices.
• Ensure HIPAA compliance and audit readiness; maintain documentation.

Skills

Customer service

Team collaboration

Problem solving

Communication

Education

Bachelor's in IT/CS or related field

Equivalent work experience

Tools

Azure

Intune

Meraki

Active Directory

Microsoft 365 / Office 365

Windows OS

Job description

CloseKnit is seeking an IT Systems Engineer to design, implement, and manage its HIPAA-compliant IT infrastructure, focusing on Azure and Microsoft 365. The role covers core infrastructure, network systems, and enterprise apps with a focus on security, uptime, and automation. Hybrid work requires at least 2 days in-person at the Rockville HQ.

You will own systems, monitor performance, and drive improvements while onboarding new staff and supporting phone systems and end-user devices.