Junior IT Systems Administrator & Support

Datalabusa; Germantown (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision Plans

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off

Company Holidays

Job summary

Datalabusa in Germantown, MD is seeking an IT Support Specialist to provide technical user support for Windows systems and peripherals. The role requires strong problem-solving abilities and the capacity to work both independently and collaboratively as part of a team.

The ideal candidate will have 1–3 years of relevant IT experience, with technical proficiency in Windows administration and networking fundamentals. Comprehensive benefits and a supportive work environment are offered.

Qualifications

• 1–3 years of experience in IT support, desktop management, or systems administration.
• Ability to troubleshoot applications and provide technical support.
• Familiarity with Windows, Red Hat Linux, and macOS operating systems.

Responsibilities

• Support Windows 11 laptops/desktops and peripherals.
• Conduct remote support sessions using remote tools.
• Manage IT assets through asset management systems.

Skills

Problem-solving skills

Technical proficiency in Windows 11/Server

Customer service skills

Collaboration skills

Knowledge of cloud platforms

Familiarity with JIRA

Education

CompTIA Security+ certification or in progress

Tools

Active Directory

Microsoft Office 365

MDM tools like Intune

PowerShell

Python

Bash

Job description

Datalabusa in Germantown, MD is seeking an IT Support Specialist to provide technical user support for Windows systems and peripherals. The role requires strong problem-solving abilities and the capacity to work both independently and collaboratively as part of a team.

The ideal candidate will have 1–3 years of relevant IT experience, with technical proficiency in Windows administration and networking fundamentals. Comprehensive benefits and a supportive work environment are offered.