Junior IT Systems Administrator – Security-Focused Support

CACI; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

CACI is seeking a Junior Systems Administrator to support the Global Mission Operations Support (GMOS) contract for the Department of State. The role involves IT ticketing, basic troubleshooting, and desktop support in a high-security environment.

You will assist with infrastructure tasks, application deployment, and network operations under supervision, contributing to a secure and resilient IT landscape. A Secret clearance is required to start, with up to 10% travel to local locations.

Qualifications

• Must have a high school diploma or GED with up to 3 years in IT support, help desk, or systems administration.
• Active Secret Clearance is required to start.
• Basic knowledge of IT troubleshooting, ticketing systems, and customer service principles.
• Demonstrated ability to learn technical concepts and apply IT support processes.
• Strong communication skills and ability to work under supervision and with a team.

Responsibilities

• Log and triage tickets and perform basic troubleshooting for incidents and service requests using the Ticket Management System.
• Provide desktop support for DT/EA/CST users, manage Government-Furnished Equipment, and assist with mobile devices.
• Support infrastructure tasks including card printer support, consular office systems, and web services administration.
• Assist with installation and deployment of applications under guidance of senior team members.
• Support network operations tasks and coordinate with senior staff on connectivity issues.
• Update Ticket Management System configurations and enhance functionality under supervision.

Skills

IT Troubleshooting

Ticketing Systems

Customer Service

Secret Clearance

Education

High school diploma or GED

Job description

CACI is seeking a Junior Systems Administrator to support the Global Mission Operations Support (GMOS) contract for the Department of State. The role involves IT ticketing, basic troubleshooting, and desktop support in a high-security environment.

You will assist with infrastructure tasks, application deployment, and network operations under supervision, contributing to a secure and resilient IT landscape. A Secret clearance is required to start, with up to 10% travel to local locations.