Junior IT Support Specialist

City of New Orleans; New Orleans (LA); Presencial; USD 40.000 - 52.000; Jornada completa

Descripción de la vacante

City of New Orleans is seeking an entry-level IT support specialist to provide first-line desktop and end-user support within the Sewerage and Water Board of New Orleans (SWBNO). You will respond to routine requests, perform basic hardware and software setup, and assist with conference room and video conferencing equipment under supervision.

This on-site position offers standard civil service benefits. A related degree (Bachelors or Associate) or equivalent experience is preferred for applicants.

Formación

• Bachelor’s Degree in Computer Science, Information Technology, Information Systems, or a related field from an accredited college or university.
• OR Associate's Degree in Computer Science, Information Technology, Information Systems, or a related field from an accredited college or university and two (2) years of experience in desktop support, help desk support, or end-user technology support.
• OR High School Diploma or GED from an accredited institution and four (4) years of experience in desktop support, help desk support, or end-user technology support.

Responsabilidades

• Respond to routine end-user support requests.
• Perform basic hardware and software setup.
• Assist with conference room and video conferencing equipment under close supervision.

Educación

Bachelor’s Degree in Computer Science/Information Technology/Information Systems

Associate's Degree in Computer Science/Information Technology/Information Systems + 2 years desktop support experience

High School Diploma or GED + 4 years desktop support experience

Descripción del empleo

City of New Orleans is seeking an entry-level IT support specialist to provide first-line desktop and end-user support within the Sewerage and Water Board of New Orleans (SWBNO). You will respond to routine requests, perform basic hardware and software setup, and assist with conference room and video conferencing equipment under supervision.

This on-site position offers standard civil service benefits. A related degree (Bachelors or Associate) or equivalent experience is preferred for applicants.