Junior IT Support Specialist

Quabbin Regional School District; Barre (MA); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

Quabbin Regional School District is seeking a Junior IT Support Specialist to perform on-site installation and maintenance of computer equipment across the Barre district. The role responds to help desk requests, diagnoses hardware issues, and helps deploy new equipment district-wide.

Ideal candidates have about 2 years in a technical support role and experience in educational settings. Associate degree preferred; citizenship/residency required for employment.

Qualifications

• Experience in an educational setting is preferred.
• 2 years of work experience in a technical support setting preferred.

Responsabilités

• Install and upgrade computers and peripherals district-wide.
• Diagnose and repair equipment, including printers and projectors.
• Provide on-site and remote technical support to end-users.
• Maintain accurate inventory and records of devices.
• Travel to campus locations for onsite support.

Connaissances

Hardware repair

Network setup

Troubleshooting

On-site travel

Formation

Associate degree

Description du poste

Junior IT Support Specialist

Quabbin Regional School District District-Wide - Barre, Massachusetts Open in Google Maps

Job Details

Job ID: 5937939

Application Deadline: Posted until filled

Posted: Sep 25, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to help desk requests by diagnosing and repairing computer hardware. Distributing new equipment added to the district.

Experience:

• 2 years of work experience in technical support setting preferred
• Experience in an Educational setting preferred

Skill Requirements:

• Ability to install, maintain and repair computers and peripherals, including printers, projectors, and scanners.
• Ability to install and maintain network cables and hardware.
• Ability to diagnose and resolve computer hardware, software, and network connectivity issues.
• Ability to travel as required.

Major Responsibilities and Duties

Installation

• Install and upgrade computers and peripherals throughout the district.
• Relocate computer hardware, peripherals, and equipment as needed.
• Install and configure software as needed.

Equipment Repair and Maintenance

• Diagnose and repair equipment, including printers, workstations (Windows 10, Chromebooks and iOS devices) and other peripherals.
• Service equipment according to established preventive maintenance schedule.
• Maintain accurate updated records of preventive maintenance.
• Maintain accurate inventory of devices

Technical Support

• Analyze and resolve technology issues using logic and creativity, following established procedure, and exhibiting a commitment to seeing the problem through to resolution.
• Process technology requests using help desk software and ensure issues are resolved or escalated in a timely manner.
• Respond to questions and resolve problems for users in person, via telephone, and/or remote access;
• Work cooperatively with end-users and team members to detect and resolve hardware/software problems.
• Communicate with District IT personnel and software/hardware vendors to resolve end-user problems.
• Be customer service oriented and maintain a professional approach regarding all district matters.
• Be adaptable and flexible in acceptance of changes in techniques and procedures.
• Remain knowledgeable of emerging trends in technology and keep abreast of technology shifts
• Perform other duties as assigned by Director of Technology or designee.
• Travel to campus locations for onsite support as required.

Position Type: Full-time

Job Categories

Support Staff > Computer Support

Welcome to District-Wide

The Quabbin Regional School District serves five central Massachusetts communities: Barre, Hardwick, Hubbardston, New Braintree, and Oakham. The district was formed as a regional district servicing grades 7-12 in 1965. It was later expanded by vote of all five towns to take jurisdiction of all school age children in grades K-12 effective July 1, 1985.

Equal Opportunity Employer

Quabbin Regional School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, gender identity, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws.

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Andrew Walsh , Director of Technology
• 872 South Street
• Barre, Massachusetts 01005
• Phone: [phone]
• Fax: [phone]
• Email: [e-mail]