Junior IT Support Analyst — Law Firm Technology

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates; Washington (District of Columbia); Presencial; USD 57.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salaries and year-end bonuses

Comprehensive health care

Generous paid time off

Descripción de la vacante

A prestigious law firm is seeking a Junior Technology Support Analyst to provide technology support in their Washington D.C. office. The role includes assisting with software, hardware, and network services, ensuring high customer service levels, and maintaining firm policies. Ideal candidates will have a high school diploma, related experience, and strong technical skills. Opportunities for professional development and competitive benefits are provided.

Formación

• Ability to administer Firm policies regarding hardware.
• Thorough working knowledge of computer, printer, and scanner hardware.
• Demonstrates effective interpersonal and communication skills.

Responsabilidades

• Provide technology support for software and hardware.
• Assemble, install, and configure hardware and peripherals.
• Respond to support tickets and provide application support.

Conocimientos

Customer service

Troubleshooting

Technical support

Educación

High school diploma or equivalent

Herramientas

Outlook

Excel

PowerPoint

Descripción del empleo

A prestigious law firm is seeking a Junior Technology Support Analyst to provide technology support in their Washington D.C. office. The role includes assisting with software, hardware, and network services, ensuring high customer service levels, and maintaining firm policies. Ideal candidates will have a high school diploma, related experience, and strong technical skills. Opportunities for professional development and competitive benefits are provided.