Junior IT Generalist - Hybrid Desktop & Helpdesk

Legal Services Of The H; City of White Plains (NY); Hybrid; USD 63,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

403(b) plan

Loan repayment assistance

Paid parental leave

Hybrid work option

Job summary

Legal Services of the Hudson Valley in White Plains, NY seeks a Junior IT Generalist (Temp) to support desktop and endpoint tasks, asset tracking, infrastructure maintenance, and helpdesk for multiple offices.

The role requires a bachelor’s degree (preferred) and 2–3 years IT experience, with proficiency in Windows 10/11, Office 365, Azure, Intune and AD; strong troubleshooting and customer service skills are essential. After probation, occasional work-from-home up to two days.

Qualifications

• Bachelor’s degree in IT or related field preferred.
• 2–3 years of IT helpdesk or systems administration experience.
• Proficient in Windows 10/11, Office 365, Azure, Intune, and AD.

Responsibilities

• Support desktop and endpoint tasks across sites.
• Asset tracking and management of IT hardware.
• Provide on-site and remote end-user support.
• Assist helpdesk ticketing and incident escalation.
• Participate in IT projects and documentation.

Skills

Windows 10/11

Office 365

Azure

Intune

Active Directory

Networking TCP/IP

VPN setup

Firewall management

Troubleshooting

Education

Bachelor's degree in IT/CS

Tools

Microsoft Entra

Job description

Legal Services of the Hudson Valley in White Plains, NY seeks a Junior IT Generalist (Temp) to support desktop and endpoint tasks, asset tracking, infrastructure maintenance, and helpdesk for multiple offices.

The role requires a bachelor’s degree (preferred) and 2–3 years IT experience, with proficiency in Windows 10/11, Office 365, Azure, Intune and AD; strong troubleshooting and customer service skills are essential. After probation, occasional work-from-home up to two days.