Junior Inventory Solutions Specialist Onboarding & Support

J.D. Power; California (MO); On-site; USD 49,000 - 57,000; Full time

Job summary

J.D. Power in California is seeking an Entry-Level Solutions Specialist to join our Automotive Dealer Solutions team. This role involves providing exceptional customer support and assisting clients with our inventory management solutions.

The ideal candidate will be highly organized and capable of solving problems, ensuring a smooth onboarding experience for clients. Our company values diversity and is committed to welcoming qualified applicants from various backgrounds.

The position offers a starting salary range of $49,000 to $57,000 per year depending on skills and experience.

Qualifications

• 0-2+ years experience in B2B customer success, technical support, or account management.
• Proficiency with technology and willingness to learn new systems and tools.
• Empathetic attitude and strong analytical skills.

Responsibilities

• Provide customer service and technical support via phone or email.
• Troubleshoot and resolve customer issues related to the Inventory platform.
• Document customer interactions and maintain accurate CRM records.

Skills

Customer success

Technical support

Problem-solving

Strong communication

Education

Equivalent education in relevant field

Job description

J.D. Power in California is seeking an Entry-Level Solutions Specialist to join our Automotive Dealer Solutions team. This role involves providing exceptional customer support and assisting clients with our inventory management solutions.

The ideal candidate will be highly organized and capable of solving problems, ensuring a smooth onboarding experience for clients. Our company values diversity and is committed to welcoming qualified applicants from various backgrounds.

The position offers a starting salary range of $49,000 to $57,000 per year depending on skills and experience.