Junior Enterprise Applications Specialist

City of Arlington

Arlington, Northern (TX, KY)

Hybrid

USD 68,000 - 84,000

Full time

3 days ago

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Job summary

City of Arlington is hiring an Applications Specialist I to provide foundational support for enterprise applications, including SaaS, COTS, and custom systems. The role covers routine system administration, basic configuration, and user assistance while building knowledge of assigned applications and business processes.

The position emphasizes reliability, assisting in enhancements, and supporting business units in leveraging technology.

Qualifications

Knowledge of enterprise application administration and support.
Knowledge of SDLC concepts.
Knowledge of system configuration and data management concepts.

Responsibilities

Acts as an application administrator for assigned enterprise applications, performing support, configuration, maintenance, and basic system administration following established procedures.
Troubleshoots routine application issues, manages service requests and tickets, documents resolutions, and escalates complex problems as needed.
Monitors application performance and system health; identifies issues and assists in corrective actions to maintain reliability.
Assists in configuring and maintaining application features using established tools and standards; performs basic configuration and limited coding tasks under guidance.