Hybrid SaaS Applications Administrator (Entry-Level)

ADP, Inc.; Arlington (VA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Navy-Marine Corps Relief Society in Arlington, VA is seeking an entry-level Enterprise Application Administrator to support the Enterprise Solutions team. The role focuses on configuring, maintaining, and managing users for cloud-based business applications across several business areas.

The position is hybrid and ideal for someone early in their IT career who wants hands-on experience with enterprise SaaS platforms such as Axxess, Microsoft Dynamics, World View, Concur and CodeTwo.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field preferred (or equivalent practical experience).
• Minimum of two years in application administration or technical support.
• Interest in learning cloud-based/SaaS applications and strong IT basics.
• Strong troubleshooting, written and verbal communication, and organizational skills.

Responsibilities

• Configure and maintain settings, workflows, and integrations in assigned cloud apps.
• Serve as primary contact for day-to-day administration of platforms.
• Collaborate with vendors and internal stakeholders on updates and new features.
• Create and manage user accounts, access permissions, and RBAC.
• Coordinate updates, patches, and testing in staging before production.
• Respond to access requests and conduct regular access reviews.
• Maintain intranet content, documentation, and knowledge base.
• Provide user training and help desk support related to applications.

Skills

Customer-service mindset

Troubleshooting

Problem-solving

Curiosity

Attention to detail

Strong communication

Education

Bachelor's degree in IT/CS or related field

Tools

Axxess

Microsoft Dynamics

World View

Concur

CodeTwo

Job description

Navy-Marine Corps Relief Society in Arlington, VA is seeking an entry-level Enterprise Application Administrator to support the Enterprise Solutions team. The role focuses on configuring, maintaining, and managing users for cloud-based business applications across several business areas.

The position is hybrid and ideal for someone early in their IT career who wants hands-on experience with enterprise SaaS platforms such as Axxess, Microsoft Dynamics, World View, Concur and CodeTwo.