Junior Developer Support Specialist - Hybrid Chicago

United States Digital Space LLC; Chicago (IL); Hybrid; USD 67,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Parental leave

Job summary

United States Digital Space LLC in Chicago is seeking a Developer Support Associate. This entry-level role supports Customer Identity Cloud customers, maintains SLA-driven operations, and collaborates across teams in a fast-paced, entrepreneurial environment.

Graduating between December 2025 and August 2026, you must reside in Chicago. We offer a hybrid schedule with weekend rotation to ensure 24x7 service, plus a comprehensive Total Rewards package including health benefits, 401(k), and paid

Qualifications

• Graduating December 2025–August 2026 in CS/IS or related field.
• Entry-level role in a fast-paced, entrepreneurial environment.
• Must reside in Chicago and be able to work in a hybrid schedule.

Responsibilities

• Support and maintain Customer Identity Cloud SaaS customers within SLA.
• Build and maintain strong client relationships and ensure customer satisfaction.
• Collaborate with other departments to exceed customer expectations.
• Serve as voice of the customer to ensure best-practice guidance.

Skills

Programming basics

Customer focus

Cross-team communication

Problem solving

Context-switching

Security concepts

SSO/MFA knowledge

JavaScript

Education

Bachelor’s degree in Computer Science/Information Systems

Job description

United States Digital Space LLC in Chicago is seeking a Developer Support Associate. This entry-level role supports Customer Identity Cloud customers, maintains SLA-driven operations, and collaborates across teams in a fast-paced, entrepreneurial environment.

Graduating between December 2025 and August 2026, you must reside in Chicago. We offer a hybrid schedule with weekend rotation to ensure 24x7 service, plus a comprehensive Total Rewards package including health benefits, 401(k), and paid