Junior Customer Experience & Admin Coordinator

Dal-Tile Corp.; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company 401k Match

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile Corp. is seeking an Administrative Assistant to support customer experience activities. This entry-level role handles calls, emails, order processing, and coordination with customers and internal teams to resolve issues and improve satisfaction.

The position may include light warehouse and inventory tasks and requires a related degree or equivalent experience. The ideal candidate has 0–2 years of experience, strong communication, and solid organizational skills, with proficiency in

Qualifications

• Bachelor's degree in a related field or equivalent education and/or experience.
• 0-2 years relevant experience or equivalent education and/or experience.

Responsibilities

• Execute daily tasks and administration related to customer experience, including calls, order processing, entry, delivery status, claims, purchase orders, and other duties as defined by the department.
• Respond promptly to customer inquiries via phone, email, and chat.
• Work proactively to resolve customer issues and provide timely solutions.
• Coordinate communication with customers and associates.
• Serve as a customer experience resource for other associates.
• May handle warehouse and inventory tasks.

Skills

Communication

Multitasking

Problem Solving

Organizational Skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Dal-Tile Corp. is seeking an Administrative Assistant to support customer experience activities. This entry-level role handles calls, emails, order processing, and coordination with customers and internal teams to resolve issues and improve satisfaction.

The position may include light warehouse and inventory tasks and requires a related degree or equivalent experience. The ideal candidate has 0–2 years of experience, strong communication, and solid organizational skills, with proficiency in