Junior CRM Manager

Welltech; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Welltech is seeking a motivated CRM Manager to support lead remarketing and automated communications. You will work with the CRM team to drive first subscription conversion through lifecycle campaigns, journey mapping, and a culture of testing.

You will build automated journeys, segment audiences, draft briefs with the Content Lead, and ensure consistency across touchpoints while collaborating with Monetization, Performance Marketing, Product, and Analytics teams.

Qualifications

• 1+ years hands-on CRM, lifecycle marketing, or marketing automation experience.
• Knowledge of email marketing fundamentals and deliverability.
• Familiar with ESP/automation platforms (e.g., Braze, Reteno, e-Sputnik).

Responsibilities

• Assist in executing the remarketing strategy and monitor performance against targets.
• Build automated journeys, set up segmentation, QA, and troubleshooting.
• Draft briefs and coordinate copy and creative requests for campaigns.
• Collaborate with monetization, performance marketing, product, and analytics teams to ensure cross-channel consistency.

Skills

CRM marketing

Lifecycle marketing

Email marketing

Campaign execution

A/B testing

Cross-functional collaboration

Tools

Braze

e-Sputnik

Reteno

JIRA

Asana

Confluence

Notion

Slack

Job description

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that’s just getting started.

What We’re Looking For

We are seeking a motivated and detail-oriented CRM Manager to support our lead remarketing and automated communication programs. Working closely with senior members of the CRM team, this role will help drive first subscription conversion by supporting the execution of lifecycle campaigns, assisting with lead journey mapping, and contributing to a culture of testing and continuous improvement.

Key Responsibilities:

Lifecycle Strategy & Execution

• Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads focusing on high-volume, hands-on campaign execution. Helping monitor performance against first subscription targets.
• Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance.
• Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions.

Campaign Development, Content & Personalisation

• Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks.
• Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests.
• Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences.
• Support QA of content and creative to help ensure consistency across touchpoints.

Testing, Optimisation & Analytics

• Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team.
• Help document learnings from tests and campaigns, building an understanding of what drives performance.

Cross-Functional Collaboration

• Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics.
• Build working relationships with the Lifecycle Content Lead and other cross-functional partners.
• Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging.

The ideal profile

• 1+ years of hands-on experience in CRM, lifecycle marketing, or marketing automation, with a proven track record of daily campaign execution.
• Knowledge of email marketing fundamentals (deliverability basics, audience segmentation, and core campaign principles).
• Eager and able to pick up new CRM tools quickly, with prior experience operating standard ESP/automation platforms (e.g., e-Sputnik, Reteno, Braze, or similar).
• Execution-ready mindset: Ready to work hands-on and comfortable with repetitive, detail-heavy daily execution work
• Comfortable managing multiple tasks in a fast-paced, team-supported environment
• Familiarity with JIRA, Asana, Confluence, Notion, or Slack
• Nice-to-have: basic Figma skills; HTML/JSON knowledge

Hiring Journey

Recruiter call –> Hiring Manager Chat –> Competency Interview

Check out some of our products

Muscle Booster — https://musclebooster.fitness/

Yoga-Go — https://yoga-go.io/

WalkFit — http://walkfit.pro