Junior Consultant – IT Software Asset Management

Waypoint Human Capital; Rockville (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Waypoint’s client seeks a Junior Consultant – IT Software Asset Management in Rockville, MD to support hardware asset lifecycle management within a federal environment.

The role focuses on CMDB accuracy, service requests, and cross-functional collaboration, including government stakeholders and vendor partners. On-site, full-time position with security eligibility requirements. Strong IT asset management skills required.

Qualifications

• 2–4 years of experience in hardware-focused IT Asset Management.
• Experience working with Configuration Management Databases (CMDB) and IT asset management tools such as ServiceNow.
• Strong attention to detail, data accuracy, and documentation quality.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to collaborate effectively with cross-functional teams.
• Ability to obtain and maintain eligibility for access to classified information, including security investigations and drug screening.
• Ability to work full-time, on-site in Rockville, MD, five days per week.
• Ability to lift and move IT equipment weighing up to 50 pounds.

Responsibilities

• Support the full IT hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal of equipment.
• Maintain CMDB asset records and inventory management systems.
• Conduct physical inventory audits and asset tracking.
• Process IT asset request-fulfillment tickets per SLAs and client expectations.
• Collaborate with government personnel and vendor partners.
• Maintain and update IT asset management processes and documentation.
• Coordinate with vendor partners for alignment and information sharing.
• Support shipments, transfers, and recovery activities.
• Lift and move IT equipment up to 50 pounds.

Skills

IT Asset Management

ServiceNow

CMDB

Documentation

Communication

Education

Bachelor's degree

Tools

CMDB tools

ServiceNow

Job description

Junior Consultant – IT Software Asset Management

Position Title: Junior Consultant – IT Software Asset Management

Position Type: Full-Time, On-Site

Location: Rockville, MD

Clearance: Ability to Obtain and Maintain Eligibility for Access to Classified Information

Salary Range: $70 – $100K

Waypoint’s client is seeking a detail-oriented Junior Consultant – IT Software Asset Management to support government IT hardware asset lifecycle management and maintain operational efficiency within a federal environment.

This position supports the full hardware asset lifecycle, including equipment receiving, tracking, inventory management, shipping, recovery, and disposal. The selected candidate will maintain accurate Configuration Management Database (CMDB) records, process service requests, and collaborate with government stakeholders and vendor partners to ensure effective IT asset management operations.

The ideal candidate will possess strong organizational, analytical, and communication skills, along with hands-on experience using IT asset management tools such as ServiceNow.

Responsibilities:

• Support the full IT hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal of equipment.


• Maintain accurate asset records within the Configuration Management Database (CMDB) and associated inventory management systems.


• Conduct and support physical inventory audits and logistical asset tracking activities.


• Process IT asset request-fulfillment tickets in accordance with established Service Level Agreements (SLAs) and client expectations.


• Participate as a member of the IT Asset Management team, collaborating with government personnel and vendor partners.


• Maintain and update IT asset management processes, procedures, and supporting documentation.


• Coordinate with multiple vendor partners to ensure alignment, accurate information sharing, and effective asset management operations.


• Support equipment shipments, transfers, and recovery activities.


• Ensure accuracy, completeness, and consistency of asset records and inventory documentation.


• Lift and move IT equipment weighing up to 50 pounds.

Required:

• 2–4 years of experience in hardware-focused IT Asset Management.


• Experience working with Configuration Management Databases (CMDB) and IT asset management tools such as ServiceNow.


• Strong attention to detail, data accuracy, and documentation quality.


• Excellent written and verbal communication skills.


• Strong organizational skills and ability to collaborate effectively with cross-functional teams.


• Ability to obtain and maintain eligibility for access to classified information, including successfully completing a security investigation and drug screening.


• Ability to work full-time, on-site in Rockville, MD, five days per week.


• Ability to lift and move IT equipment weighing up to 50 pounds.

Desired:

• ITIL certification.


• International Association of Information Technology Asset Managers (IAITAM) certification.


• ServiceNow certification.


• Previous experience supporting federal government IT operations.


• Bachelor's degree.

Additional Information:

• Work Arrangement: This position requires full-time, on-site support in Rockville, MD, five days per week. Remote or hybrid work arrangements are not available for this position.


• Security Requirements: Candidates must be able to obtain and maintain eligibility for access to classified information, including completing the required security investigation and drug screening.


• Location Requirements: Candidates outside commuting distance must be willing to relocate to the Rockville, MD area. We understand if relocation is not an option; however, relocation assistance may be available through the client for qualified, interested candidates.