Junior Client Success Coordinator

Massive Bio; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Massive Bio, a precision medicine platform, is seeking a Junior Associate Client Success Manager to support day-to-day client success activities, coordinating communications, meetings, and documentation across study teams. The role emphasizes organized, detailed collaboration with Client Success Managers and cross-functional teams to track actions, responses, and site information.

The ideal candidate is highly organized, detail-oriented, responsive, and capable of juggling multiple priorities in

Qualifications

• Highly organized and detail-oriented
• Responsive with strong prioritization
• Comfortable managing multiple priorities across clients and studies

Responsibilities

• Coordinate client communications, meetings, and documentation
• Attend client meetings and prepare minutes and follow-up actions
• Maintain action-item trackers with owners and deadlines
• Update study site lists and recruitment statuses in internal systems
• Support recurring client reporting and cross-functional coordination

Skills

Client communications

Meeting coordination

Documentation

Stakeholder management

Job description

Massive Bio, a precision medicine platform, is seeking a Junior Associate Client Success Manager to support day-to-day client success activities, coordinating communications, meetings, and documentation across study teams. The role emphasizes organized, detailed collaboration with Client Success Managers and cross-functional teams to track actions, responses, and site information.

The ideal candidate is highly organized, detail-oriented, responsive, and capable of juggling multiple priorities in