Junior Business Analyst — Credit Union Solutions

Synergent; Westbrook (ME); On-site; USD 67,000 - 84,000; Full time

Job summary

Synergent is seeking a curious, detail-oriented Business Analyst I to join our Information Systems team in Westbrook, ME. You will gather requirements, investigate issues, test solutions, and manage projects from concept to implementation.

This role offers opportunities to grow skills in business analysis and technology within a collaborative, service-driven environment, serving credit union clients and internal teams.

Qualifications

• Foundational understanding of software development concepts and SDLC.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities and meet deadlines.
• Willingness to learn new systems and technologies.
• Collaborative mindset and commitment to client service.
• Reliability, accountability, and attention to detail.

Responsibilities

• Partner with credit union clients to gather and refine business requirements.
• Investigate and resolve client-reported issues using internal tools.
• Design, execute, and document testing to ensure quality.
• Coordinate implementation activities and support production deployments.
• Manage projects and cases with accurate tracking and communication.
• Prioritize workload and communicate risks and timelines.
• Maintain accurate time tracking and project records.
• Continuously build expertise in our platform and processes.

Skills

Analytical thinking

Problem-solving

Written & verbal communication

Time management

Organizational skills

Prioritization

Willingness to learn

Team collaboration

Job description

Synergent is seeking a curious, detail-oriented Business Analyst I to join our Information Systems team in Westbrook, ME. You will gather requirements, investigate issues, test solutions, and manage projects from concept to implementation.

This role offers opportunities to grow skills in business analysis and technology within a collaborative, service-driven environment, serving credit union clients and internal teams.