- Support business process discovery, stakeholder engagement, process mapping, requirements gathering, and documentation across multiple Agile workstreams
- Assist senior analysts in developing current-state and future-state process documentation
- Identify opportunities for process improvement
- Conduct stakeholder interviews and workshop support activities
- Develop and maintain As-Is and To-Be process documentation
- Create process maps, swim lanes, journey maps, and workflow diagrams
- Capture requirements, business rules, and operational procedures
- Document roles, responsibilities, dependencies, and pain points
- Support business process analysis and recommendation development
- Maintain project repositories and process documentation
- Assist with sprint planning and backlog development activities
- Support executive briefing development and meeting preparation
Requirements
- Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; approved adjudication required prior to onboarding
- Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
- Must be a US Citizen
- Bachelor's degree in Business Administration, Economics, Information Systems, Operations, or related field
- Two (2+) plus years of business analysis or process improvement experience
- Knowledge of requirements elicitation techniques
- Familiarity with BPMN, UML, swim-lanes, and journey mapping
- Strong analytical, communication, and documentation skills
- Proficiency with Microsoft Office products
- Experience supporting federal agencies or financial regulators is nice to have
- Exposure to Agile project delivery methodologies is nice to have
- Experience with Jira, Azure DevOps, or similar tools is nice to have
- Experience supporting data-intensive or analytical organizations is nice to have
- Interest in process improvement and modernization initiatives is nice to have
Core Competencies
Demonstrates expertise in business process analysis, including process mapping, requirements gathering, and documentation. Proficient in stakeholder engagement and process improvement initiatives within Agile environments.
Highest-signal resume keywords
- Business Process Analysis
- Requirements Elicitation Techniques
- Process Mapping
- Agile Methodologies
- Public Trust Clearance
ATS Optimization Keywords
Hard Skills
- Business Process Mapping
- Requirements Gathering
- Process Improvement
- BPMN
- UML
- Swim-Lanes
- Journey Mapping
- Documentation Skills
- Analytical Skills
- Operational Procedures
Soft Skills
- Communication Skills
- Stakeholder Engagement
- Collaboration
Certifications & Qualifications
Industry Keywords
- Federal Agencies
- Financial Regulators
- Agile Workstreams
Tools & Technologies
- Microsoft Office
- Jira
- Azure DevOps