Junior Banker: Client-First Banking Specialist

TD Bank; Windham (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

TD Bank in Windham, ME is hiring a Customer Service Associate to guide clients through everyday banking with accuracy and care. You will be the first point of contact, helping customers feel informed and supported.

This role requires excellent communication, strong organization, and a willingness to learn. You will handle transactions, educate customers on products, and refer to specialists as needed to achieve financial goals.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated problem-solving ability and ability to work independently.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Delivers hospitality-focused, relationship-driven client experiences.
• Creates personalized interactions to build trust from the first engagement.
• Balances client needs with policy adherence and risk awareness.
• Educates clients on banking products and digital capabilities; refers to specialists as needed.
• Maintains compliance with AML laws and regulatory requirements.

Skills

Communication skills

Organization

Problem solving

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Windham, ME is hiring a Customer Service Associate to guide clients through everyday banking with accuracy and care. You will be the first point of contact, helping customers feel informed and supported.

This role requires excellent communication, strong organization, and a willingness to learn. You will handle transactions, educate customers on products, and refer to specialists as needed to achieve financial goals.