Junior Account Executive B2B

Vitavet Labs Inc; Westlake Village (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Dog friendly office

401(k) with employer match

Employer contribution towards health,

Employer contribution towards dental,

Job summary

Vitavet Labs Inc. is seeking a Junior Account Executive in Westlake Village for a full-time in-office role. You will support the Sales team, liaise with distributors across North America, and educate them on our products and marketing tools.

You will help identify growth opportunities, reactivate dormant accounts, and ensure distributor satisfaction while pursuing sales goals. A passion for animals is valued.

Qualifications

• Active listening and strong communication skills are essential.
• Detail oriented with a professional demeanor in all interactions.
• Customer service focus; comfort with MS Office and CRM tools.

Responsibilities

• Support Sales staff and provide extra customer service for accounts.
• Generate new sales leads for the Sales staff.
• Reactivate lapsed accounts and leads.
• Identify growth opportunities in CRM contacts.
• Resolve account issues and foster distributor loyalty.
• Improve distributor sales skills to boost performance.
• Demonstrate program and product benefits to distributors.
• Manage distributor needs, handle questions and objections.
• Highlight advantages of the program using effective communication.
• Follow the sales process and meet KPIs set by leadership.
• Update Distributor Accounts in company databases.

Skills

Active listener

Verbal communication

Written communication

Detail oriented

Professional demeanor

Customer service

Tech-savvy (MS Office)

Tools

HubSpot

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

We are a leading pet nutrition company looking for an animal loving, and eager to learn Junior Account Executive to join our team in Westlake Village. This is a full time, Monday-Friday in office position. As a Junior Account Executive, you would be supporting the Sales staff as well as being a liaison between the company and our distributors.

The Junior Account Executive will be working with pet professionals throughout North America.

You will support our Distributors through education, providing them with marketing tools and practices, and overall ongoing support, all while focusing on the health of animals.

Duties & Responsibilities:

• Operate as support for the Sales staff and provide extra customer service for accounts across the organization.
• Generate new sales leads for the Sales staff.
• Reactivate lapsed accounts and lapsed leads.
• Identify growth opportunities in contacts in the company CRM.
• Resolve account issues, ensure satisfaction, foster loyalty, and encourage long-term partnerships with distributors.
• Improve the sales skills of distributors to increase their sales success rates.
• Understand and demonstrate the benefits of our program and products to the distributors.
• Manage the needs and expectations of distributors, handle questions, issues, and/or objections given, resolve conflicts and ensure satisfaction.
• Use skills in communication and sales to highlight the advantages of our program.
• Follow the provided sales process.
• Meet sales goals and KPIs set by leadership.
• Update Distributor Accounts in Company Databases.

Requirements:

• Must be an active listener.
• Excellent verbal and written communication skills.
• Must be detail oriented.
• Maintain a tactful, and professional demeanor.
• Customer Service focused.
• Tech-savvy with working knowledge of MS Office.
• Love of animals.

Preferred, but not required:

• Bilingual.
• Previous use of HubSpot.

Compensation:

Base + Bonus. Make no less than $45,000/year.

Benefits:

• Dog friendly office
• 401(k) with employer matching
• Employer contribution towards health, dental, and vision insurance
• Paid time off
• Employee Discounts