Junior Account Executive

NuVet Labs; Westlake Village (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Dog friendly office

401(k) with employer matching

Health, dental and vision insurance

Paid time off

Employee discounts

Job summary

NuVet Labs in Westlake Village, CA invites a Junior Account Executive to join our in-office team. You will support Sales, liaise with distributors across North America, and drive growth by educating partners and generating new leads.

You will reactivate lapsed accounts, identify opportunities in CRM, and ensure high distributor satisfaction by resolving issues and fostering long-term partnerships. Must love animals.

Qualifications

• Must be an active listener.
• Excellent verbal and written communication skills.
• Must be detail oriented and professional.
• Customer service focused with tech-savvy MS Office skills.
• Love of animals.

Responsibilities

• Support Sales staff and provide extra customer service for accounts.
• Generate new sales leads for the sales team.
• Reactivate lapsed accounts and leads.
• Identify growth opportunities in CRM contacts.
• Resolve account issues, foster loyalty, and build distributor partnerships.
• Educate distributors and improve their sales skills.
• Summarize program benefits to distributors and address questions.
• Follow the provided sales process and meet KPIs.
• Update Distributor Accounts in databases.

Skills

Active listening

Verbal communication

Written communication

Detail orientation

Customer service

Tools

HubSpot

MS Office

Job description

Wearealeadingpetnutrition companylooking for an animal loving,and eager to learn Junior Account Executive to join our team in Westlake Village.This is a full time, Monday-Friday in office position.As a Junior Account Executive, you would be supporting the Sales staff as well as being a liaison between the company and our distributors.

The Junior Account Executive will be working with pet professionals throughout North America.

You will support our Distributors through education, providingthem withmarketingtools andpractices,and overall ongoing support,all while focusing on the health of animals.

Duties & Responsibilities:

• Operate as support for the Sales staff and provide extra customer service for accounts across the organization.
• Generate new sales leads for the Sales staff.
• Reactivate lapsed accounts and lapsed leads.
• Identify growth opportunities in contacts in the company CRM.
• Resolve account issues, ensure satisfaction,foster loyalty, and encourage long-term partnerships with distributors.
• Improve the sales skills of distributors to increase their sales success rates.
• Understand anddemonstratethe benefits of our program and productsto the distributors.
• Manage the needs and expectations of distributors, handle questions, issues, and/or objections given, resolveconflictsand ensure satisfaction.
• Use skills in communication and salesto highlight the advantages of our program.
• Follow the provided sales process.
• Meet sales goals and KPIs set by leadership.
• Update Distributor Accounts in Company Databases.

Requirements:

• Must be an active listener.
• Excellent verbal and written communication skills.
• Must be detail oriented.
• Maintain a tactful, and professional demeanor.
• Customer Service focused.
• Tech-savvy with working knowledge of MS Office.
• Love of animals.

Preferred, but notrequired:

• Bilingual.
• Previoususe of HubSpot.

Compensation:

Base + Bonus.Make no less than $45,000/year.

Benefits:

• Dog friendly office
• 401(k) with employer matching
• Employer contribution towards health, dental, and vision insurance
• Paid time off
• Employee Discounts