JSM Solutions Executive — Enterprise ITSM & Cloud Growth

Atlassian; United States; Remote; USD 151,000 - 237,000; Full time

Benefits offered by this job

Equity grants

Commissions

Health benefits

Job summary

Atlassian’s JSM Solution Sales Executive will own the sales cycle for Service Collection and Jira Service Management across strategic accounts in the Americas. You will collaborate with Core Account Executives, Solution Engineers, and partners to generate pipeline and close high-value opportunities, driving cloud adoption and seat expansion.

You will act as a trusted advisor, balance hunter and SME responsibilities, and contribute to building long-term customer relationships while achieving

Qualifications

• Experience selling ITSM/ESM solutions to strategic accounts.
• Ability to own the JSM/Service Collection sales cycle end-to-end.
• Collaborate with AEs, SEs, and partners to win deals.
• Focus on cloud migration and customer adoption strategies.

Responsibilities

• Serve as a subject matter expert in ITSM/ESM for internal and external stakeholders.
• Collaborate with Core Account Executives and own the JSM sales cycle.
• Own the sales cycle for Service Collection and JSM, targeting high-value opportunities.
• Generate pipeline and close deals, including competitive replacements.
• Co-sell with partners and cross-functional teams to drive awareness and success.
• Support cloud growth by transitioning customers from Data Center to Cloud.

Skills

ITSM expertise

Enterprise Service Management

Sales pipeline generation

Cross-functional collaboration

Cloud transition focus

Job description

Atlassian’s JSM Solution Sales Executive will own the sales cycle for Service Collection and Jira Service Management across strategic accounts in the Americas. You will collaborate with Core Account Executives, Solution Engineers, and partners to generate pipeline and close high-value opportunities, driving cloud adoption and seat expansion.

You will act as a trusted advisor, balance hunter and SME responsibilities, and contribute to building long-term customer relationships while achieving