Jr. Systems Administrator

General Dynamics - IT; Suitland (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

General Dynamics - IT in Suitland, MD is seeking a Jr. Systems Administrator to maintain and secure enterprise IT systems. You will support on-site and remote users, perform Tier 1–3 incident response, and assist with Windows/Linux server management while following STIG guidelines.

Required are a Bachelor's degree with 3 years of experience, Security+ or DoD 8570 Level II, and TS/SCI clearance with CI poly eligibility. Shift hours are 6am-2pm Sunday-Thursday.

Qualifications

• Bachelor's degree with 3+ years of relevant experience.
• Security+ or DoD 8570 Level II equivalent within 90 days of hire.
• TS/SCI clearance with CI Poly eligibility.
• Experience with ServicePlus ticketing system.
• RHEL/Windows/server/storage administration experience.

Responsibilities

• Maintain desktops and servers across LAN/WAN.
• Provide Tier 1–3 support and incident resolution.
• Install OS and apps using deployment tools like PowerShell, PDQ, SCCM.
• Coordinate preventive maintenance and backups and update documentation.
• Ensure security via STIG guidelines and patch management.

Skills

Troubleshooting

PowerShell

PDQ

SCCM

Tier 1-3 support

Security+

Education

Bachelor's degree

Tools

RHEL

Windows Server

ACAS

STIG

Job description

Transform technology into opportunity as a Jr. Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Jr. Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Jr. Systems Administrator joining our team to Support our intelligence customer in Suitland, MD.

HOW A JR SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1, 2/3 support of Windows workstations and windows/RHEL servers, network attached storage devices, and stored data in support of business processing requirements.

*** SHIFT HOURS: 6am-2pm Sunday - Thursday

Job Duties:

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 , Tier 2 and Tier 3 problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide Installation of PC hardware, Server hardware, and network connections
• Install/load operating system and application software using PowerShell, PDQ, or SCCM software deployment tools
• Isolate and resolve hardware / software / network issues involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans
• Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
• Maintain operational, configuration, and other standard operating procedures (SOPs)
• Verify system availability with existing Enterprise tools
• Document and track all support work with ticketing management service: ServicePlus

WHAT YOU'LL NEED TO SUCCEED:

Requirements:

• Bachelor's Degree and 3 years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• RHEL, Windows, and/or Storage administration
• Experience working with trouble ticket reporting and tracking systems such as ServicePlus
• Ability to respond to after hour calls “provide on-call support