Jr. Sales Support / Admin (Remote) - 65211239016

somewhere; United States; Remote; USD 38.000 - 60.000; Vollzeit

Benefits dieser Stelle

Equipment provided

Zusammenfassung

We are a high-velocity US-based sales team seeking a proactive Junior Sales Support / Admin located in LATAM to handle calendar scheduling, paperwork verification, client follow-ups, and daily administrative coordination to keep Account Managers focused on high-value conversations. This role requires near-native English, strong organization, and comfort with CRM and cloud tools.

You will support the sales team by reviewing documents, requesting missing items, updating CRM, and coordinating calls

Qualifikationen

• Excellent spoken and written English with a clear, confident phone manner.
• Proficient with cloud platforms, email suites, PDFs, and CRMs.
• Strong attention to detail to spot missing data or errors in documents.

Aufgaben

• Review client forms and contracts for accuracy before passing to Account Managers.
• Coordinate calendars, schedule calls and product demos.
• Maintain CRM records and assist with admin tasks for the sales team.

Kenntnisse

English proficiency

Tech savviness

Detail orientation

Multi-tasking under pressure

Tools

HubSpot CRM

Salesforce

Google Workspace

Office 365

Jobbeschreibung

Location: Remote (LATAM)

Schedule: Full-Time (40hrs) EST

Contract: Minimum 3-month contract with the potential for an indefinite extension based on performance. We provide equipment.

About the Company & Role Overview

We are a high-velocity sales team operating in the US. Our active sales department is driven by two high-performing Account Managers focused on closing deals and driving revenue. We are seeking a proactive, highly organized Junior Sales Support / Admin based in LATAM to serve as the operational anchor for our sales team. In this role, you will handle calendar scheduling, paperwork verification, client follow-ups, and daily administrative coordination to ensure our Account Managers stay focused on high-value conversations.

This role is ideal for a tech-savvy, detail-oriented professional with near-native English communication skills who thrives in a fast-paced environment, multi-tasks well under pressure, and catches discrepancies before they impact the business.

Key Responsibilities

1. Sales Coordination & Document Review

• Documentation Verification: Carefully review incoming client forms, contracts, and uploaded documents to verify accuracy and completeness (e.g., catching errors like "Hey, this isn't what we requested") before passing items to Account Managers.
• Information & Paperwork Retrieval: Reach out to clients, vendors, and prospects via phone and email to request missing paperwork, follow up on pending items, and resolve administrative bottlenecks.
• Pipeline Scheduling: Coordinate calendars and schedule calls, product demos, and follow-up meetings between prospective clients and our Account Managers.

2. Client & Prospect Follow-Ups

• Multi-Channel Communication: Respond promptly to routine client inquiries, email threads, and phone requests with professional etiquette.
• Proactive Follow-Through: Maintain structured follow-up schedules for pending quotes, open inquiries, and post-meeting action items so nothing falls through the cracks.
• Outbound Outreach Support: Conduct basic outbound phone and email check-ins to confirm appointments, gather client details, and support warm lead follow-ups.

3. CRM & Administrative Hygiene

• Database Maintenance: Update CRM records, log client communications, and keep deal stages accurate in real time.
• Sales Team Relief: Assist Account Managers with general administrative tasks, correspondence, and ad-hoc operational projects as assigned.

Qualifications & Requirements

Required

• English Proficiency (Top Requirement): Exceptional spoken and written English skills with a clear, confident, and professional phone manner.
• Computer & Tech Savviness: High comfort level navigating cloud platforms, email suites (Google Workspace / Office 365), PDF editors, and CRM databases.
• Detail Orientation: High perceptual speed and accuracy; ability to spot missing data, mismatched information, or formatting errors in business documents quickly.
• Multi-Tasking & Composure Under Pressure: Proven ability to manage competing priorities, handle urgent client requests, and maintain accuracy in a fast-moving environment.

Preferred (Big Pluses)

• 1+ years of experience in sales support, customer service, or administrative assistance supporting US-based teams.
• Exposure to CRM platforms like HubSpot, Salesforce, or similar tools.