Jr. Platform Admin, Salesforce

Dave & Buster's Management Corporation, Inc.; United States; Presencial; USD 51.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive discounts on food and games

PTO with tenure-based increases

Holiday time off

401k with company match

On-site wellness facilities

Employee Power Card – Free video games

Descripción de la vacante

Dave & Buster's Management Corporation, Inc. is seeking a Jr. Salesforce Administrator to join the Digital Solutions team. This entry-level role kicks off a Salesforce career and supports Sales Cloud, Service Cloud, Data Cloud, and CPQ across locations.

You will work with Sales and Operations to ensure the platform runs smoothly, empower internal users, and maintain data quality while learning the latest Salesforce features in a fast-paced eatertainment environment.

Formación

• 0–2 years of professional Salesforce administration experience or related academic projects.
• Interest in CRM systems and how technology enhances guest experience and operations.
• Familiarity with Salesforce objects, page layouts, reports, and dashboards.
• Exposure to Salesforce Flow or Process Builder is a plus.
• Excellent communication and collaboration skills, especially cross-functional work.
• Detail-oriented, organized, and eager to learn in a fast-paced environment.
• Hospitality/entertainment experience is a plus.

Responsabilidades

• Provide day-to-day Salesforce end-user support for Sales, Guest Services, and Operations teams.
• Assist with user setup, permissions, and security controls.
• Help update page layouts, fields, and reports/dashboards to improve efficiency.
• Support data integrity through deduplication and basic imports.
• Aid in onboarding, training materials, and documentation for Salesforce users.
• Participate in UAT and validate platform changes before go-live.
• Stay current on Salesforce updates relevant to our eatertainment space.

Conocimientos

Customer service

CRM understanding

Attention to detail

Team collaboration

Communication

Herramientas

Salesforce

Sales Cloud

Process Builder

Data Cloud

CPQ

Descripción del empleo

Job Description

Dave & Buster’s is looking for a motivated and detail-oriented Jr. Salesforce Administrator to join our Digital Solutions team in the fast-paced world of eatertainment—where food, fun, and memorable guest experiences intersect. This entry-level role is perfect for someone ready to kick off their Salesforce career and help support our growing Salesforce ecosystem, including Sales Cloud, Service Cloud, Data Cloud, and CPQ. You’ll work closely with our Sales and Operations teams to ensure the platform runs smoothly, helping internal users provide seamless service to guests across our locations.

Key Responsibilities

• User Support and Troubleshooting: Provide day-to-day support to internal users (Sales, Guest Services, Operations), resolving basic Salesforce issues and escalating as needed
• User Management: Assist with user setup and permission maintenance—keeping things clean, secure, and easy to use for everyone from front-line team members to corporate staff
• Configuration Assistance: Help update page layouts, fields, and reports/dashboards to better support business users and improve operational efficiency
• Data Integrity: Support efforts to maintain clean and accurate guest and operational data, including running deduplication tools and basic data imports
• Training and Documentation: Assist with onboarding materials, training sessions, and maintaining documentation so that teams across the business know how to make the most of Salesforce
• Testing and QA: Participate in user acceptance testing (UAT) and help validate platform changes before they go live
• Learn and Grow: Stay current on Salesforce updates and features relevant to the eatertainment space (e.g. loyalty programs, event bookings, and guest journey optimization)

Qualifications

• 0–2 years of professional experience or hands-on academic project work in Salesforce administration
• Interest in CRM systems and how technology improves guest experience and business operations
• Familiarity with Salesforce objects, page layouts, reports, and dashboards
• Exposure to Salesforce Flow or Process Builder is a plus
• Excellent communication and collaboration skills—especially when working with cross-functional teams
• Detail-oriented, organized, and eager to learn in a high-energy environment
• Any experience in hospitality, restaurants, or entertainment is a plus!

What’s In It For Me?

Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• Exclusive discounts on food and games at Dave & Buster's.
• Paid Time Off (PTO) that increases with tenure.
• 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• Livongo, SurgeryPlus, and Telehealth benefits
• 401k with company match following 6 months of employment.
• Buster’s Legacy Fund (Support Team Members during difficult Times)
• Employee Assistance Program (EAP) Offerings.
• Work out facility on-site.
• Employee Power Card | Free Video Games.

We work hard, play hard and have FUN! Salary Range: 50940 - 67920

We are an equal opportunity employer and participate in E-Verify in states where required. Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!