Joyful Family Experience Leader

YMCA of Portsmouth; North Carolina; On-site; USD 18,000 - 19,000; Part time

Job summary

The YMCA of South Hampton Roads is seeking a Family Experience Leader to create a joyful, safe, and inclusive environment where children and families can play, learn, and grow. You will deliver engaging experiences in Family Programs and ensure high-quality care in early childhood and drop-in spaces.

Under the guidance of the Family Experience Director, you will greet families, support daily activities, promote safety, and model the YMCA core values of caring, honesty, respect, and

Qualifications

• Greet families and maintain welcoming environment.
• Attend and participate in mandatory staff meetings and trainings.
• Follow YMCA policies and procedures to ensure safety and cleanliness.

Responsibilities

• Warmly greet all youth and families to build connections and ensure everyone feels welcomed, accepted, and valued.
• Support daily activities, experiences, and routines under the guidance of the Family Experience Director.
• Deliver safe, nurturing care in Stay & Play, Interactive Zone, and other drop-in child care services.
• Assist in planning and delivering Family Experience programs, including family events and holiday activities.
• Promote learning and development with diverse materials and activities.
• Follow procedures for check-in/check-out and age-appropriate equipment guidelines.

Skills

Greeting & customer service

Communication

Team collaboration

Safety awareness

Program delivery

Job description

The YMCA of South Hampton Roads is seeking a Family Experience Leader to create a joyful, safe, and inclusive environment where children and families can play, learn, and grow. You will deliver engaging experiences in Family Programs and ensure high-quality care in early childhood and drop-in spaces.

Under the guidance of the Family Experience Director, you will greet families, support daily activities, promote safety, and model the YMCA core values of caring, honesty, respect, and