Job Trainer

GAAMHA; Gardner (MA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Make a difference

Full training

Collaborative team

Growth opportunities

Job summary

GAAMHA in Gardner, MA seeks a dedicated Job Trainer to empower individuals with I/DD through hands-on coaching, task analysis, and compassionate feedback. You’ll support learning in a day services setting, helping participants build independence, confidence, and daily living skills while reinforcing workplace routines.

In the Snack Shack program you’ll supervise operations, teach cashiering, money handling, and customer service, manage inventory, and document progress.

Qualifications

• Experience with individuals with developmental disabilities is a plus, but compassion and dedication matter most.
• Ability to lift and/or move up to 50 lbs.
• Valid driver’s license required.
• Strong communication and empathetic approach are essential.

Responsibilities

• Provide one-on-one training and support, showing tasks clearly and offering constructive feedback.
• Break down complex tasks into smaller steps tailored to each learner.
• Create a motivating environment and celebrate progress.
• Monitor progress and communicate updates with supervisors.
• Collaborate with Case Managers and Employment Specialists to provide holistic support.
• Supervise Snack Shack operations, including cashiering, inventory, and daily tasks.

Skills

Patience

Compassion

Strong communication

Empathy

Sense of humor

Education

High school diploma or GED

Job description

Become a Champion of Potential: Job Trainer at GAAMHA

Do you have the patience of a saint, the heart of an advocate, and a sense of humor to match? If so, GAAMHA has a meaningful opportunity just for you.

We’re not just hiring — we’re on the lookout for someone extraordinary. As a Job Trainer, you won’t just teach tasks. You’ll ignite confidence, foster independence, and celebrate success in individuals with intellectual and developmental disabilities (I/DD). You’ll be a champion of potential — and that’s a powerful role to play. This role includes responsibilities within the in‑house Snack Shack concessions program.

What You’ll Do (and Why It Matters)

• Be a Guiding Light: Offer personalized, one‑on‑one training and support. Demonstrate tasks clearly, patiently answer questions, and provide encouraging, constructive feedback.
• Unleash Potential: Break down complex tasks into manageable steps tailored to each person’s learning style and pace. Your goal? Make learning empowering and accessible.
• Inspire Progress: Create a fun, motivating environment where every win is celebrated — no matter how big or small. Encourage perseverance through challenges.
• Track the Journey: Monitor individual progress, identify areas of growth, and adjust training methods as needed. Communicate updates with your supervisor regularly to ensure everyone is on the same page.
• Work as a Team: Collaborate with Case Managers, Employment Specialists, and other departments to provide holistic, consistent support. Maintain clear and accurate documentation using our electronic records system.
• Be an Empowerment Advocate: Support individuals in daily activities including vocational tasks, personal living skills, community outings, and recreational programs. Help them build confidence, develop new interests, and integrate into the community.
• A Job Trainer in the Snack Shack Program provides hands‑on supervision and support to individuals in a day services setting, teaching essential retail and workplace skills such as cashiering, money handling, customer service, and daily operations. They also manage inventory, budgeting, and purchasing, while maintaining a clean, organized environment and fostering independence, confidence, and consistent routine.

What You’ll Need

• A high school diploma or GED
• A valid driver’s license
• Ability to lift and/or move up to 50 lbs
• Experience working with individuals with developmental disabilities is a plus — but your compassion, patience, and dedication matter most
• Strong communication skills with a positive, empathetic approach (a sense of humor is a huge plus!)

What We Offer

• A chance to make a real difference in people’s lives
• Full training on our processes and tools
• A collaborative, supportive, and friendly team environment
• Opportunities to grow professionally while helping others grow personally

Let’s work together to build a world where everyone has the opportunity to thrive.