Program Manager - Disability Support Staff

Grand Traverse Industries; Traverse City (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Vacation accrual

Paid holidays (including Black Friday)

Job summary

Grand Traverse Industries (GTI) is seeking a Program Manager to support Life Enrichment and Work programs, guiding participants to grow personally and professionally with hands-on supervision and skill-building activities. The role emphasizes compassion, collaboration, and inclusion as part of a supportive team.

You will help participants reach goals, maintain activities, and ensure quality of GTI products and services while keeping simple caseload documentation up to date.

Qualifications

• High school diploma required.
• Must pass a background check.
• Valid driver's license required.

Responsibilities

• Follow and uphold company policies and procedures.
• Responsible for completing and staying current in all mandatory trainings.
• Promote positive social interactions.
• Support individuals in the community, in their job, or at their job (enclaves or facility based).
• Teach skills to expand a person's independence and progress toward goals.
• Maintain a clean and safe environment, follows all safety protocols.
• Administer medications, support individuals with hygiene, and provide supervision in all settings.
• Maintain a positive relationship and adequate communication with each client's home provide, CSM, parents, guardians, and other support.
• Provide transportation with a company vehicle for work or community access.
• Complete quality control, track client work totals, plan work schedules.
• Maintains an advocacy role.
• May be assigned to work in other departments or programs.
• Any other duties assigned.

Skills

Teamwork

Independent work

Compassion

Integrity

Flexibility

Attendance

Education

High school diploma

Background check clearance

Job description

Program Manager

Make a difference. Build a career that matters.

At Grand Traverse Industries (GTI), we believe every person has unique talents and something valuable to contribute to the world. We're proud to create opportunities for individuals with intellectual and developmental disabilities (IDD) to achieve greater independence, earn paychecks, build skills, and connect with their community - and we'd love for you to be part of it!

As a Program Manager you will provide support for team members in our Life Enrichment Program and Work programs, you'll play a key role in helping participants grow personally and professionally. You'll provide hands‑on support, encouragement, and supervision as individuals complete work tasks, participate in skill‑building activities, and engage in community outings. You'll also ensure quality standards for GTI products and services and maintain simple caseload documentation.

This isn't just a job - it's an opportunity to make a real difference in the lives of others while being part of a team that values compassion, collaboration, and inclusion.

What You'll Do:

• Support individuals in reaching their employment and personal goals.

• Lead engaging daily activities and community experiences.

• Provide quality control for work completed within the program.

• Encourage independence, confidence, and teamwork.

• Maintain basic caseload paperwork and progress notes.

Position Details:

• Full‑time, 40 hours/week (Monday–Friday, 8:00am–4:00pm)

• Paid lunch breaks

• Starting pay: $17.13–$19.50/hour

• Benefits include: Health, dental, and vision insurance, generous vacation accrual, and paid holidays (including Black Friday!)

Grow With Us:

GTI offers professional growth opportunities, including certification through the National Alliance for Direct Support Professionals (NADSP). Complete all three certification levels and receive a $3,900 bonus while advancing your skills and your career!

Why Our Team Loves GTI:

"The culture here is amazing. The staff work so hard, and I couldn't imagine working anywhere else. GTI allows me to continue learning and growing as an individual."

"My job here gives my spirit and soul happiness. Teaching and guiding our team members fills my heart with joy. Watching them grow and develop is priceless every day."

"I love the work that we do - our people and our staff."

At GTI, you'll find a supportive, purpose‑driven workplace where you can feel proud of the work you do and the difference you make.

Responsibilities:

• Follow and uphold company policies and procedures
• Responsible for completing and staying current in all mandatory trainings
• Promote positive social interactions
• Support individuals in the community, in their job, or at their job (enclaves or facility based)
• Teach skills to expand a person's independence and progress toward goals
• Maintain a clean and safe environment, follows all safety protocols
• Administer medications, support individuals with hygiene, and provide supervision in all settings
• Maintain a positive relationship and adequate communication with each client's home provide, CSM, parents, guardians, and other support
• Provide transportation with a company vehicle for work or community access
• Complete quality control, track client work totals, plan work schedules
• Maintains an advocacy role
• May be assigned to work in other departments or programs
• Any other duties assigned

Skills:

• Desire to work in a team environment, even when supporting someone individually
• Ability to work independently
• Treat people with kindness, not cruel or harsh, showing compassion (gentle teaching philosophy)
• A level of integrity that motivates doing the right thing, even when no one is watching
• Ability to be flexible and handle change well
• A good track record of attendance and an understanding of the importance of consistency for the people we support

The ideal candidate for this position is a unique individual who has a desire for helping individuals with disabilities earn a paycheck and develop new skills. They must be detail oriented and thrive helping others succeed.

Qualifications / Physical requirements:

• High school diploma and must be at least 18 years of age
• Possess a valid driver's license
• Pass a background check
• Must have a full range of motion, physical strength,
• Ability to achieve and maintain training and certifications
• Basic computer usage/ knowledge