Job Posting Title Customer Service Representative

Champion AC; Bulverde (TX); On-site; USD 25,485 - 34,440; Full time

Job summary

Champion Home Services in Bulverde, TX is seeking a friendly Customer Service Representative to handle inbound calls, book appointments, and assist customers with ETA and promos. You will maintain accurate profiles and respond to texts/chats, contributing to a positive customer experience.

Ideal candidates bring prior call center or customer service experience, strong attention to detail, teamwork, and integrity. A background check and drug screen are required; ServiceTitan experience is a plus.

Qualifications

• Experience in customer service or call center environments.
• Strong attention to detail and accuracy.
• Ability to work as part of a team and maintain a positive attitude.

Responsibilities

• Handle inbound customer service calls and booking tasks.
• Provide accurate ETAs and deescalate concerns.
• Manage text and chat engagements with customers and update profiles.

Skills

Customer service

Call center

Detail-oriented

Team player

Honesty

Job description

# Customer Service RepresentativeID: 2026-23461Category: Customer Service & Support: US-TX-BulverdePosition Type: Full-TimePosted Min Pay Rate: USD $18.50/Hr.Posted Max Pay Rate: USD $25.00/Hr.## Overview (Text Only)Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.Join a team of hardworking, humble professionals who are passionate about improving the lives of our community - one home at a time.Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This a full time paying $18.50-$25.00 per hour with various schedule options!What you will do:- Handle inbound customer service calls including, but not limited to:- Booking appointments- Understanding general priority booking knowledge- Providing tech ETA- Deescalating customer concerns- Understating field availability for effective booking- Handle text and chat engagements with the customers- Call on customer list to offer promotions- Creating and updating customer profilesWhat you bring:- Previous customer service or call center experience- Strong attention to details- Conscientious team player- Honesty, integrity, and a good attitude- Clear background check and drug screen- Industry and ServiceTitan experience preferredLocation: Bulverde, Texas## OptionsSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedSoftware Powered by ICIMSLocation: Location