Job Developer SEMP

Goodwill Industries of Greater New York and Northern New Jersey; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous Time off policy

Health benefits

Retirement matching

Transit benefits

Job summary

Goodwill Greater New York and Northern New Jersey (GWNYNJ) seeks an experienced Job Developer to support Customized Employment for persons with disabilities. The role involves Discovery, intern site development, resume creation, and placing individuals in competitive jobs with on-site coaching as needed.

You will build employer networks, manage multiple sites, and ensure HIPAA confidentiality while guiding participants through job matching and referrals.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 2 years’ experience working with persons with disabilities.
• Experience as a Job Developer or in Sales/Marketing or related field a plus.
• Proven ability to cultivate and maintain employer relationships with business and industry with a focus on employment opportunities across fields.
• Excellent communication skills, both oral and written.
• Strong presentation and networking skills.
• Must be able to travel to multiple sites daily.
• Proficiency with MS Office Suite (Word, Excel, Outlook, PPT).

Responsibilities

• Oversee the Discovery process and final Discovery Report within ~90 days.
• Develop community-based sites for internships across various career explorations.
• Place about 25 individuals per year.
• Create resumes for consumers in the program.
• Assist consumers with applications.
• Maintain relationships with employers and develop new accounts.
• Help consumers find, get and keep jobs.
• Market and set up on-site job coaching when needed.
• Educate employers on disability-related issues and tax credits.
• Manage paperwork required by funding sources.
• Provide job search services including resume writing and interview prep.
• Maintain CMIS log of services daily.

Skills

Communication skills

Presentation skills

Networking skills

Team player

Travel

HIPAA confidentiality awareness

Education

High school diploma or GED

Bachelor’s Degree preferred

Tools

MS Office Suite

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

We are seeking an experienced Job Developer. Supported Employment Job Developers are responsible for working with persons with disabilities (PWD) through a process known as Customized Employment. Prior to placement, individuals are assessed through a “Discovery” process by interning at several work sites and interviewing significant people within their circle of support in order to arrive at a holistic picture about a person’s interest, aptitudes and vocational direction that will lead to a good job match. The SEMP Job developer is responsible for working with a caseload of PWD in order to move them through this process and then place them in competitive jobs. It is important that the job developer maintain a network of key employers and businesses in which individuals can both intern for short periods of time, as well as hire appropriate individuals with the support of an on-site coach when necessary. Responsible for following up with employers, funding sources, parents and others during the process.

The Awesome Things You’ll Do

• Responsible for overseeing Discovery process and final Discovery Report within an average of 90 days.
• Develop a variety of community based sites for limited time internships that cover different types of career explorations, e.g., Pharmacy , clothing and big box settings such as Target, TJMaxx, food establishments, etc.
• Responsible placing 25 individuals per year.
• Responsible for developing appropriate resumes for consumers in program.
• When necessary, fill out paper and/or online applications with individual
• Maintain relationships with existing employers
• Develop new accounts
• Assist consumers in finding, getting and keeping jobs
• JD is responsible for “job matching” a participant’s experience, temperament and stated work settings and goals in order to place in appropriate job.
• When applicable, market and be able to set up on-site job coaching for consumers.
• JD is knowledgeable about Social Security work incentives and how employment affects an individual’s disability benefits.
• Knows how to calculate and explain SSI & SSDI benefits plans to clients.
• Be able to educate employers on relevant program and placement issues: disability issues as they relate to employment, ADA issues, tax credits, job modifications, etc.
• Manage appropriate paperwork as required by funding source, incl. case notes, billing materials, etc.
• Establishing relationships with businesses interested in customized workplace training
• Providing participants with job search services, including resume writing and interview preparation
• Must maintain online log through CMIS of all services provided to participants serviced (daily)
• Responsible for complete, accurate and timely submission of all job orders, referrals, follow ups and verifications required for the department
• Serve as role model for participants
• Perform other related duties as assigned by JD Supervisor and/or Management
• Maintain and ensure HIPAA confidentiality of records (daily)

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• High school or GED required at minimum; Bachelor’s Degree preferred
• 2 years’ experience working with persons with disabilities
• Experience as a Job Developer and/or Sales Marketing or related field a plus
• Proven ability to cultivate and maintain employer relationships with business and industry with a particular focus on employers providing employment opportunity in various fields
• Excellent communication skills, both oral and written
• Strong presentation and networking skills
• Must be able to work with difficult population and defuse tense situations
• Must be a team player and have strong work ethic
• Must be flexible, open to new ideas, creative, and energetic
• Must be able to manage multiple tasks and prioritize competing demands
• Proficiency with MS Office Suite (Word, Excel, Outlook, PPT)
• Field based position, must be able to travel to multiple sites daily

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail]. We are happy to assist and ensure you have an equal opportunity to apply.