Job Developer

Goodwill Industries of Greater New York and Northern New Jersey; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries of Greater New York & Northern New Jersey invites applications for a Job Developer in Queens, NY. This full-time, benefitted role focuses on developing job opportunities for Rehab consumers, scheduling interviews, and placing candidates while building employer relationships.

You will maintain placement documentation, prepare reports for funding sources, support job fairs, and ensure CARF-compliant records.

Qualifications

• BA preferred but relevant work experience accepted.
• Must maintain valid driver's license and be able to travel to employers in Northern New Jersey.
• Strong written and verbal communication skills.

Responsibilities

• Develop 15–25 jobs in the first 90 days with set interview and placement targets.
• Schedule interviews and follow up with employers to secure placements.
• Maintain employer relationships and complete documentation and progress reports.
• Plan and implement job fairs and liaison with the local business community.
• Educate employers about ADA issues, tax credits, and job modifications.
• Meet revenue goals and track service hours for vouchers.

Skills

Excellent communication

Written communication

Prioritization & multitasking

Interpersonal skills

Education

BA preferred or relevant experience

Tools

Word

Excel

Outlook

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Job Description

Position Title: Job Developer

Location: Queens, NY

Benefit Classification: Full-Time Benefitted

Position Type: FLSA - Non-Exempt

Develop job opportunities for Rehab consumers who are sponsored by funding sources including but not limited to DVR & CBVI. Schedule interviews and follow up with employers to make placements. Build and maintain employer relationships and contacts by visiting employers in the community. Maintain documentation of placement services rendered and employment verifications. Complete internal statistical reports and progress reports for funding sources. Ensure employer satisfaction with program/placement services and candidates. Plan and implement job fairs. Liaison with local business community. Become familiar with labor laws, demand occupations and ADA.

The Awesome Things You’ll Do

• In first 90 days on the job:
  • 30 days - Develop 15 jobs, schedule 5 interviews, place 1 consumer, and accrue 75 billable hours per month.
  • 60 days - Develop 20 jobs, schedule 8 interviews, place 2 consumers, and accrue 85 billable hours per month.
  • 90 days - Develop 25 jobs, schedule 13 interviews, place 3 consumers, and accrue 95 billable hours per month.
• After the 90‑day introductory period is completed develop 25 community‑based job opportunities, schedule 15 interviews, place 5 consumers, and accrue at least 100 billable hrs. per month
• Contact employers and determine job openings for consumers based on the employment goals provided by the Coordinator.
• Meet with employers, complete employer profile and task analysis paperwork at company site and submit to Coordinator upon completion of the employer site visit.
• Educate employers about disability issues, ADA issues, tax credits and job modifications.
• Communicate job description/job responsibilities effectively to the Coordinator and other job developers.
• Assist placement staff with understanding the company’s application process, and investigating transportation options to and from the employer job site.
• Educate consumers about how working may impact other benefits that they currently receive. Connect consumers to Benefit Counseling Services as needed.
• Meet individual and team revenue goals.
• Track # of service hours provided to each consumer; submit activity reports on time (within 5 business days) to request vouchers for additional hours when needed.
• Complete all job development logs on a weekly basis.
• Completes all Preplacement logs and case notes in a timely manner as per the case note and paperwork compliance procedure. All case notes for the week need to be completed on Fridays by COB and forwarded to the Coordinator of Placement Services along with the weekly report.
• Must become familiar with CARF regulations and assure that services provided and documentation maintained is CARF compliant.
• Enter consumer information into Foothold Awards system.
• Communicate with referral sources DVR, CBVI and private funders as per the funder communication follow‑up procedure.
• Attend all rehab and staff meetings as required. (Other duties and assignments as may be assigned at the sole discretion of the employer)

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

• BA preferred but will accept relevant work experience.
• Must maintain a valid driver’s license and ongoing access to transportation to travel to employers in counties throughout Northern New Jersey.
• Intermediate Word, Excel and Outlook preferred
• Excellent communication and written skills
• Must be able to prioritize and multi-task
• Navigate and negotiate through difficult situations
• Ability to communicate with all levels of employees

Special Working Conditions

• This position does not supervise others. The Job Developer must work effectively as a partner with other job developers, job coaches and other rehab staff.
• Job developer is expected to work in the community in addition to the main office. Conditions at employer locations may vary.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive.