Job Coach

Work Opportunities Unlimited; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health and Wellness

Growth and Development

Work/Life Balance

Bonus opportunities

Job summary

Work Opportunities Unlimited (WOU) in Boston, MA seeks a Job Coach (Career Resource Specialist) to help individuals learn and strengthen life skills related to employment and education. A typical day includes career goal setting, resume help, applications, interview coaching, and on-site support for independence.

You should have experience in high-touch customer service, be comfortable traveling, and proficient with MS Office and mobile apps.

Qualifications

• Experience in high-touch customer service environments.
• Willingness to travel within local community.
• Strong interpersonal and coaching skills.
• Ability to document notes and use MS Office.

Responsibilities

• Help individuals develop career goals and objectives.
• Assist with resume creation and job or school applications.
• Coach and prepare individuals for interviews.
• Support individuals at job sites to promote independence.

Skills

Customer service

Interpersonal skills

Coaching

Organization

Tools

MS Office

Mobile apps

Electronic notes system

Job description

Work Opportunities Unlimited (WOU) is an employee-owned (ESOP) business that has been helping people with diverse skills and abilities find meaningful employment since 1982. You can be part of our rewarding mission to positively impact lives each and every day.

As a Job Coach (known internally as a Career Resource Specialist) you will help individuals learn and strengthen their life skills as it relates to employment and education.

A typical day might include the following:

• Working with individuals to develop career goals and objectives
• Helping individuals create a customized resume and complete applications for either jobs or school admissions
• Coaching and preparing for interviews
• Assisting individuals at their job sites to ensure success and independence
• Provide occasional transportation to interviews and other essential employment milestones, while supporting individuals towards independent community travel. (mileage reimbursement provided)

This position may interest you if:

• You want to positively impact an individual’s life
• You have previous experience in high-touch customer service environments
• You thrive being part of a collaborative team, yet can work independently

Career growth opportunities - potential selection into our Management Training Program for people who have the following experience:

• Management of a small team
• Informal leadership in sports, clubs, or civic organizations

Additional requirements include:

• Valid driver’s license and comfortable traveling within your local community
• Monday - Friday, daytime business hours (flexibility offered for part-time)
• Comfortable using MS Office, documenting notes in an electronic system, and accessing apps on a mobile device

Pay $22-25

All conversations are confidential. We look forward to learning more about you.

We offer:

• Competitive salary and benefits with bonus opportunities
• Health and Wellness
• Work/life balance
• Growth and Development

Upon employment acceptance, candidates will be required to undergo a criminal background and motor vehicle check.