Jira Service Admin: Automation & Integrations (Hybrid)

Siri InfoSolutions, Inc.; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Siri InfoSolutions, Inc. in Chicago, IL is seeking a Hybrid Application Administrator (Jira) to manage and enhance our enterprise work management platform, including Jira Service Management, ScriptRunner, ProForma, and Insight/Assets.

The role focuses on configuring, automating, and integrating Jira-based workflows, with SDLC best practices and cross-team collaboration. Hybrid work model in Chicago.

Qualifications

• Configure and maintain Jira Service Management (JSM) functionality.
• Develop and maintain complex automation workflows.
• Develop and maintain ProForma configurations and functionality.
• Develop and maintain Insight/Assets configurations and functionality.
• Extend platform functionality using ScriptRunner and enterprise scripting tools.
• Follow SDLC best practices including source control, automated testing, and deployment procedures.

Responsibilities

• Contribute to requirements gathering from stakeholders.
• Configure and maintain Jira Service Management (JSM) functionality.
• Develop and maintain automation workflows.
• Develop and maintain field configurations, notifications, and permission schemes.
• Develop and maintain ProForma configurations and functionality.
• Develop and maintain Insight/Assets configurations and functionality.
• Extend platform functionality using ScriptRunner.
• Develop and maintain automation for administration tasks involving users, groups, and roles.
• Work with partner teams to develop data integrations.
• Maintain documentation and tooling to promote configurations across environments.

Skills

Platform administration

Requirements gathering

Peer reviews

SDLC practices

Education

Bachelor's degree or equivalent

Tools

Jira Service Management (JSM)

ScriptRunner

ProForma

Insight/Assets

Job description

Siri InfoSolutions, Inc. in Chicago, IL is seeking a Hybrid Application Administrator (Jira) to manage and enhance our enterprise work management platform, including Jira Service Management, ScriptRunner, ProForma, and Insight/Assets.

The role focuses on configuring, automating, and integrating Jira-based workflows, with SDLC best practices and cross-team collaboration. Hybrid work model in Chicago.