Jira Engineer

ZENITH INFOTEK LLC; Alabama; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

ZENITH INFOTEK LLC is hiring a Jira Administrator, responsible for managing Jira Cloud configurations and implementing advanced automation solutions. The role requires extensive experience in scripting, toolchain integration, and multi-team environments.

The ideal candidate will have over 10 years of experience and a deep understanding of AI-driven workflow automation. This remote position requires availability in the Mountain Time zone.

Qualifications

• 10+ years of experience as a Jira Administrator, Cloud preferred.
• Deep expertise in workflow configuration, schemes, and permissions.
• Strong scripting experience in Groovy, Python, or similar.
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems).
• Proven ability to manage multi-team / multi-org Jira environments.

Responsibilities

• Manage and evolve Jira Cloud configurations and workflows.
• Design and implement end-to-end workflows aligned to business processes.
• Develop and maintain scripts using ScriptRunner and REST APIs.
• Implement AI-assisted workflows and decision agents within Jira.

Skills

Jira Administration

Automation for Jira

Scripting (Groovy, Python)

REST API Integrations

Workflow Configuration

Toolchain Integrations

Tools

ScriptRunner (Groovy)

Jira

GitHub

ServiceNow

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

Job Title: Jira Administrator (Automation, Scripting & Agentic AI)

Location: Remote (Candidate must be available in Mountain Time zone)

Key Responsibilities

• Jira Platform Administration
  • Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
  • Ensure platform scalability, governance, and alignment with enterprise operating models
• Workflow Design & Automation
  • Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
  • Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
  • Develop and maintain scripts using tools such as:
    • ScriptRunner (Groovy)
    • REST APIs (Jira, GitHub, ServiceNow, etc.)
  • Enable integrations across toolchain (Jira, GitHub, Jama, CRM, internal systems)
• Agentic AI Enablement
  • Design and implement AI‑assisted workflows and decision agents, including:
    • Intelligent triage assignment
    • Automated work classification and routing
    • Context‑aware recommendations (priority, ownership, dependency mapping)
  • Partner with AI teams to operationalize agent‑based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
  • Workflow configuration, schemes, and permissions
  • Jira Automation / Automation for Jira
• Strong scripting experience:
  • Groovy (ScriptRunner), Python, or similar
  • REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi‑team / multi‑org Jira environments

Preferred Qualifications

• Experience implementing AI‑driven workflow automation
• Familiarity with:
  • Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
  • Prompt engineering or AI workflow design
• Exposure to:
  • Large‑scale software delivery environments (Agile / SAFe)
  • Enterprise data models and taxonomy design