Application Administrator

Siri InfoSolutions, Inc.

Chicago (IL)

Hybrid

USD 90,000 - 120,000

Full time

6 days ago

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Job summary

Siri InfoSolutions, Inc. in Chicago, IL is seeking a Hybrid Application Administrator (Jira) to manage and enhance our enterprise work management platform, including Jira Service Management, ScriptRunner, ProForma, and Insight/Assets.

The role focuses on configuring, automating, and integrating Jira-based workflows, with SDLC best practices and cross-team collaboration. Hybrid work model in Chicago.

Qualifications

Configure and maintain Jira Service Management (JSM) functionality.
Develop and maintain complex automation workflows.
Develop and maintain ProForma configurations and functionality.
Develop and maintain Insight/Assets configurations and functionality.
Extend platform functionality using ScriptRunner and enterprise scripting tools.
Follow SDLC best practices including source control, automated testing, and deployment procedures.

Responsibilities

Contribute to requirements gathering from stakeholders.
Configure and maintain Jira Service Management (JSM) functionality.
Develop and maintain automation workflows.
Develop and maintain field configurations, notifications, and permission schemes.
Develop and maintain ProForma configurations and functionality.
Develop and maintain Insight/Assets configurations and functionality.
Extend platform functionality using ScriptRunner.
Develop and maintain automation for administration tasks involving users, groups, and roles.
Work with partner teams to develop data integrations.
Maintain documentation and tooling to promote configurations across environments.

Skills

Platform administration

Requirements gathering

Peer reviews

SDLC practices

Education

Bachelor's degree or equivalent

Tools

Jira Service Management (JSM)

ScriptRunner

ProForma

Insight/Assets

Job description

Application Administrator (Jira) | Hybrid | Chicago, IL | Full-Time

We're Hiring: Application Administrator

Join our team in Chicago, IL (Hybrid) as a full-time Application Administrator. This role focuses on administering and enhancing an enterprise work management platform, including Jira Service Management (JSM), ScriptRunner, ProForma, Insight/Assets, automation workflows, and enterprise integrations.

Location: Chicago, IL (Hybrid)
Job Type: Full-Time

Job Description

Contribute to requirements gathering from stakeholders.
Configure and maintain Jira Service Management (JSM) functionality.
Develop and maintain complex automation workflows.
Develop and maintain field configurations, notifications, issue security, and permission schemes.
Develop and maintain ProForma configurations and functionality.
Develop and maintain Insight/Assets configurations and functionality.
Extend platform functionality using ScriptRunner and enterprise scripting tools.
Develop and maintain automation for administration tasks involving users, groups, roles, and schemes.
Work with partner teams to negotiate and develop upstream and downstream data integrations.
Maintain documentation, scripting, and tooling to promote configurations across environments.
Perform peer reviews and provide constructive technical feedback.
Follow SDLC best practices, including source control, automated testing, automated builds, configuration management, documentation, and deployment procedures.

Required Technical Skills