Jira Administrator

Raas Infotek; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Raas Infotek is seeking a seasoned Jira Administrator based in Austin, Texas, with over 10 years of experience to manage and evolve our Jira Cloud configurations. The ideal candidate excels in automation, scripting, and integrating tools like GitHub and CRM systems.

This role involves designing workflows, implementing AI-driven automations, and collaborating with AI teams to enhance decision-making processes. A strong background in multi-team Jira environments is essential.

Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred).
• Proven ability to manage multi-team / multi-org Jira environments.
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems).

Responsibilities

• Manage and evolve Jira Cloud configurations including projects and workflows.
• Design and implement end-to-end workflows aligned to delivery and reporting.
• Build advanced automations to improve cycle time.
• Develop and maintain scripts using tools like Groovy and Python.

Skills

Automation

Scripting

Agentic AI

Jira Administrator experience

REST API integrations

Groovy (ScriptRunner)

Python

Job description

Mandatory Skills

• Automation
• Scripting
• Agentic AI

Key Responsibilities

• Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
• Ensure platform scalability, governance, and alignment with enterprise operating models
• Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
• Build advanced automations to reduce manual intervention and improve cycle time
• Develop and maintain scripts using tools such as Groovy (ScriptRunner), Python, or similar
• Enable integrations across toolchain (Jira and GitHub, Jama, CRM, internal systems)
• Design and implement AI-assisted workflows and decision agents, including automated work classification and routing
• Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Workflow configuration, schemes, and permissions
• Jira Automation / Automation for Jira
• Groovy (ScriptRunner), Python, or similar
• REST API integrationsExperience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications

• Experience implementing AI-driven workflow automation
• Familiarity with:
  • Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
  • Prompt engineering or AI workflow design
  • Enterprise data models and taxonomy design