Jira Administrator

VC5 Consulting; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

VC5 Consulting is seeking a seasoned Jira Administrator to optimize and redesign Jira across multiple business departments in Houston, TX. You will collaborate with business leaders and technical stakeholders to identify inefficiencies and implement enhancements that boost operational visibility and drive automation.

The role focuses on leading significant workflow redesigns, automating processes, and delivering dashboards and reports to support data-driven decision-making across the

Qualifications

• Minimum 5 years of experience administering Jira in medium to large enterprises.
• Experience designing workflows from scratch and translating requirements into Jira solutions.
• Strong understanding of ITIL concepts and service management principles in Jira.

Responsibilities

• Architect and redesign the Jira platform to meet diverse business needs and ensure scalability.
• Collaborate with business leaders and stakeholders to gather requirements and translate them into Jira solutions.
• Implement cross-functional workflows to improve collaboration and efficiency across departments.
• Design and develop advanced automation rules to streamline processes and reduce manual effort.
• Create dashboards and executive reports to provide insights into operations and drive data-driven decisions.

Skills

Jira administration

Workflow design

ITIL / service management

Job description

This role is focused on optimizing and redesigning the Jira platform across multiple business departments. The successful candidate will work closely with business leaders and technical stakeholders to identify inefficiencies and implement improvements that enhance operational visibility and drive automation. This position offers the chance to lead significant workflow redesign initiatives and impact the overall efficiency of the organization.

Key Responsibilities

• Architect and redesign the Jira platform to meet the needs of various business departments while ensuring scalability.
• Collaborate with business leaders and operational teams to gather requirements and translate them into effective Jira solutions.
• Implement cross-functional workflows that enhance collaboration between departments and improve operational efficiency.
• Design and develop advanced automation rules to streamline processes and reduce manual effort.
• Create dashboards and executive reports that provide insights into operational performance and drive data-driven decision-making.

Required Qualifications

• A minimum of 5 years of experience administering Jira in a medium to large enterprise environment, with a focus on complex environments.
• Demonstrated experience creating workflows from scratch, showcasing a strong understanding of workflow design principles.
• Experience gathering requirements from multiple business units and translating them into effective Jira solutions.
• Proven track record of implementing cross-functional workflows between departments to drive collaboration and efficiency.
• Strong understanding of ITIL concepts and service management principles, with practical application in Jira administration.
• Location: Houston, TX 77042

This is a unique opportunity to lead workflow redesign initiatives and implement automation across various departments, making a significant impact on operational visibility and efficiency.