Jira Admin: Release & Workflows (Hybrid)

Sligo Software Solutions Inc.; City of Albany (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Sligo Software Solutions, Inc. is seeking a Jira Application Administrator for a Deloitte Public Sector engagement in Albany, New York. The role focuses on administering and configuring Jira to support software development, QA, release management, and defect tracking.

You will design workflows, schemes, permissions, dashboards, and automations, draft batch release notes, manage user access, and create end-user guidance. Hybrid, 45 hours/week.

Qualifications

• Hands-on Jira administration for software development, QA, and releases.
• Configure workflows, screens, fields, permissions, notifications, dashboards, and automations.
• Draft batch release notes and manage Jira-based release communications.
• Troubleshoot configuration, workflow, and integration issues.

Responsibilities

• Administer, configure, and maintain Jira to support software development, testing, defect management, and releases.
• Design and manage Jira configurations including workflows, issue types, screens, field configurations, permission schemes, notification schemes, and automation rules.
• Support requirements traceability processes using the RTM tool, including creating and managing RTMs with ease.
• Draft Batch Release Notes of Jira changes on a regular basis.
• Create, update, and maintain documentation such as user guides, SOPs, process flows.
• Develop and deliver training content and end-user support materials.
• Manage user access, roles, groups, and permissions.
• Troubleshoot Jira-related issues, including configuration errors, workflow gaps, permission conflicts, and user-reported problems.

Skills

Jira administration

Workflow configuration

Release notes drafting

Troubleshooting Jira

Tools

Jira

Job description

Sligo Software Solutions, Inc. is seeking a Jira Application Administrator for a Deloitte Public Sector engagement in Albany, New York. The role focuses on administering and configuring Jira to support software development, QA, release management, and defect tracking.

You will design workflows, schemes, permissions, dashboards, and automations, draft batch release notes, manage user access, and create end-user guidance. Hybrid, 45 hours/week.