Jira Application Administrator

Sligo Software Solutions Inc.; City of Albany (NY); Hybride; USD 120 000 - 150 000; Plein temps

Résumé du poste

Sligo Software Solutions, Inc. is seeking a Jira Application Administrator for a Deloitte Public Sector engagement in Albany, New York. The role focuses on administering and configuring Jira to support software development, QA, release management, and defect tracking.

You will design workflows, schemes, permissions, dashboards, and automations, draft batch release notes, manage user access, and create end-user guidance. Hybrid, 45 hours/week.

Qualifications

• Hands-on Jira administration for software development, QA, and releases.
• Configure workflows, screens, fields, permissions, notifications, dashboards, and automations.
• Draft batch release notes and manage Jira-based release communications.
• Troubleshoot configuration, workflow, and integration issues.

Responsabilités

• Administer, configure, and maintain Jira to support software development, testing, defect management, and releases.
• Design and manage Jira configurations including workflows, issue types, screens, field configurations, permission schemes, notification schemes, and automation rules.
• Support requirements traceability processes using the RTM tool, including creating and managing RTMs with ease.
• Draft Batch Release Notes of Jira changes on a regular basis.
• Create, update, and maintain documentation such as user guides, SOPs, process flows.
• Develop and deliver training content and end-user support materials.
• Manage user access, roles, groups, and permissions.
• Troubleshoot Jira-related issues, including configuration errors, workflow gaps, permission conflicts, and user-reported problems.

Connaissances

Jira administration

Workflow configuration

Release notes drafting

Troubleshooting Jira

Outils

Jira

Description du poste

Greetings from Sligo Software Solutions, Inc. !!

This is Dasharatham from SLIGO. We have an urgent requirement for Jira Application Administrator position with our client.

Title: Jira Application Administrator

Location: Albany, New York

Duration: 5 months 30 day(s)

Client: Deloitte Public Sector - Deloitte - NYS - DOH

Job ID: SLG - 26 - 12501

Respond by: 10/23/26 1:00 PM

All inclusive | 45hrs/week | Hybrid.

Total work experience 10+ Years

Required Skills

• Hands-on experience administering and configuring Jira in support of software development, QA, and release management processes
• Experience with Jira configuration elements (workflows, work types, custom fields, screens, Schemes, permissions, notifications, dashboards, filters, automations, etc.)
• Strong written and communication skills to draft and send Batch Release Notes or similar tooling to generate and manage release communications from Jira data
• Strong troubleshooting and problem-solving skills for resolving Jira configuration, workflow, permission, and integration issues

Preferred Skills

• Familiarity with requirements management to support requirements traceability matrix s (RTMs) and end-to-end traceability across requirements, test cases, design documents, and releases
• Experience developing training content, user guides, SOPs, and reference materials for technical and non-technical users Responsibilities: Administer, configure, and maintain Jira to support software development, testing, defect management, and release processes Design and manage Jira configurations including workflows, issue types, screens, field configurations, permission schemes, notification schemes, and automation rules
• Support and maintain requirements traceability processes using the RTM tool, including creating and managing RTMs with ease
• Draft Batch Release Notes of Jira changes on a regular basis
• Create, update, and maintain documentation such as user guides, SOPs, process flows
• Develop and deliver training content and end-user support materials
• Manage user access, roles, groups, and permissions
• Troubleshoot Jira-related issues, including configuration errors, workflow gaps, permission conflicts, and user-reported problems