Jewelry Sales Associate: Create Memorable Customer Experiences

Helzberg Diamonds; Glendale (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Helzberg Diamonds in Glendale, CA is seeking a Sales Associate to engage customers on the sales floor, listen to needs, and recommend jewelry and services that fit their preferences and budget.

You will present merchandise, explain features and warranties, handle transactions, and keep displays neat while supporting inventory tasks. The role requires a friendly, goal‑oriented approach and availability evenings, weekends, and holidays.

Qualifications

• Customer service and interpersonal skills to build rapport and create a positive in-store experience.
• Sales and retail skills including consultative selling and meeting KPIs.
• Clear verbal communication and ability to explain product features and policies.
• Organization and attention to detail for handling transactions and inventory.
• Basic math and computer skills for processing sales and POS use.
• Ability to stand for long periods, move merchandise, and work a flexible schedule including evenings, weekends, and holidays.
• Previous experience in retail, jewelry, or luxury goods sales is preferred but not required; interest in jewelry is a plus.
• High school diploma or equivalent; willingness to learn Helzberg products and policies.

Responsibilities

• Engage customers on the sales floor and recommend jewelry and services that align with preferences and budgets.
• Present merchandise, explain product features and warranties.
• Handle sales transactions and maintain accurate records at the point of sale.
• Assist with visual merchandising, keep displays and work areas neat, and help with inventory tasks.
• Collaborate with store leadership to meet individual and store sales goals while delivering a welcoming experience.

Skills

Customer service

Sales skills

Communication

Organization

POS experience

Flexibility

Education

High school diploma

Job description

Helzberg Diamonds in Glendale, CA is seeking a Sales Associate to engage customers on the sales floor, listen to needs, and recommend jewelry and services that fit their preferences and budget.

You will present merchandise, explain features and warranties, handle transactions, and keep displays neat while supporting inventory tasks. The role requires a friendly, goal‑oriented approach and availability evenings, weekends, and holidays.