Jewelry Assistant Manager: Lead Sales & Service

Fred Meyer Jewelers, Incorporated; Bend (OR); On-site; USD 52,000 - 75,000; Full time

Job summary

Fred Meyer Jewelers, Incorporated is seeking an Assistant Store Manager in Bend, OR. This role supports daily store operations, supervises the team when the store manager is away, and drives sales performance while upholding core values.

The position emphasizes customer service, accuracy, and adherence to policies. Ideal candidates have jewelry sales experience, preferred DCA training, and proficiency with retail software.

Qualifications

• High school diploma or GED with jewelry sales experience.
• Minimum 6 months Fred Meyer experience and 1 year jewelry sales.
• Knowledge of Fred Meyer Jewelers policies and procedures.
• Diamond Council of America (DCA) courses completed within one year.

Responsibilities

• Model Customer 1st behavior and deliver excellent service.
• Support store manager and supervise in their absence.
• Achieve personal sales targets and contribute to location profitability.
• Oversee training and onboarding of new team members.
• Coordinate operations, merchandising, and scheduling.
• Respond to customer comments/complaints and complete incident reports.

Skills

Store management

Customer service

Microsoft Outlook

First Place

Act

Intranet

Project teamwork

Education

High school diploma or GED

DCA courses completed within a year

Jewelry sales experience (1 year minimum)

Tools

Microsoft Outlook

First Place

Act

Intranet

Job description

Fred Meyer Jewelers, Incorporated is seeking an Assistant Store Manager in Bend, OR. This role supports daily store operations, supervises the team when the store manager is away, and drives sales performance while upholding core values.

The position emphasizes customer service, accuracy, and adherence to policies. Ideal candidates have jewelry sales experience, preferred DCA training, and proficiency with retail software.