Jewelry Store Manager & Growth Leader

Smith's Food & Drug Centers; Coos Bay (OR); On-site; USD 65,000 - 85,000; Full time

Job summary

Fred Meyer Jewelers in Oregon seeks a dedicated store supervisor to lead the location, maximize financial performance and drive growth by mentoring the sales team while delivering exceptional customer service in-store and online.

Role focuses on safety and policy compliance, upholding core values, and recruiting, training, and developing staff to meet targets across inventory, promotions, and operations.

Qualifications

• Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure.
• 2 years of retail jewelry experience; or combination of relevant education and experience.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.
• Ability to organize/prioritize a variety of tasks/projects.
• Familiarity with industry/technical terms and processes.
• Ability to continue education, as necessary.
• Valid driver's license.
• Diamond Council of America (DCA) courses completed within a year from being hired to this position.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Achieve growth and sales targets by successfully managing the store sales team.
• Maintain profitability of location through sales and proper shrink and expense control.
• Interview, hire and recruit in the community to maintain pool of highly qualified candidates.
• Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth.
• Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties).
• Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results.
• Coordinate the operations functions of location.
• Plan, organize, and supervise inventory process.
• Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures.
• Write store schedule to meet the needs of the business.
• Verify proper service is delivered to customers by the goldsmith and watchmaker.
• Verify that price changes, recalls, and stock balance are up-to-date.
• Communicate current market trends and competitors activities to associates.
• Partner with the host store when located inside of a Kroger Marketplace format store.
• Maintain flexibility to work any shift and holidays.
• Travel to off-site training events as well as division or regional meetings.

Skills

2 years management experience

Project team participation

Education

Bachelor's degree in business or related field

6 months experience as Fred Meyer Jewelers assistant manager

Tools

Microsoft Outlook

First Place

Act

intranet/internet systems

Job description

Fred Meyer Jewelers in Oregon seeks a dedicated store supervisor to lead the location, maximize financial performance and drive growth by mentoring the sales team while delivering exceptional customer service in-store and online.

Role focuses on safety and policy compliance, upholding core values, and recruiting, training, and developing staff to meet targets across inventory, promotions, and operations.