Jedox Techno-Functional Consultant – FP&A Production Support

DICETEK LLC; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

TalentRecruit Software Private Limited seeks a Jedox Techno-Functional Consultant – FP&A Production Support to provide functional and technical support across planning, budgeting, forecasting, reporting, and workflows. You will monitor interfaces, resolve issues in Jedox, manage incidents via ServiceNow, and ensure data accuracy and SLA compliance while coordinating with Finance, IT, and vendors.

This permanent role focuses on stability, reliable integrations, and user support, with

Qualifications

• Strong FP&A knowledge across budgeting, forecasting, reporting, workflows, approvals, and financial validations.
• Hands-on Jedox administration, Integrator, cubes, dimensions, rules, ETL, reports, dashboards, workflows, and security.
• Ability to diagnose issues, perform root-cause analysis, coordinate with Finance, IT, vendors, and support teams.

Responsibilities

• Provide functional and technical production support for Jedox FP&A.
• Monitor interfaces, troubleshoot failures, validate data, reconcile mismatches, and ensure accurate reporting.
• Manage incidents and requests through ServiceNow, including triage, resolution, escalation, documentation, SLA tracking.
• Change Support: Implement approved configuration changes while identifying major enhancements requiring formal change control.

Skills

FP&A expertise

Jedox administration

Root-cause analysis

Incident management

Tools

Jedox

Integrator

ServiceNow

ETL tools

Job description

Jedox Techno-Functional Consultant – FP&A Production Support

ID 5635

Posted 2 Days ago

Job Type Permanent

Job Description

Role Purpose

Provide functional and technical production support for the Jedox FP&A solution, ensuring stable operations, accurate data, reliable integrations, SLA compliance, and effective usersupport across planning, budgeting, forecasting, reporting, workflows, and accessmanagement.

Key Responsibilities

• Functional Support: Support Jedox FP&A planning models for revenue, Opex, Capex, manpower, projects, budgeting, forecasting, transfers, releases, and
• Technical Support: Resolve issues across Jedox administration, Integrator, cubes,dimensions, rules, workflows, dashboards, reports, data loads, automations, security, and access.
• Integration and Data Support: Monitor interfaces, troubleshoot failures, validatedata, reconcile mismatches, and ensure accurate reporting and dashboard outputs.
• Service Management: Manage incidents and requests through ServiceNow,including triage, resolution, escalation, documentation, SLA tracking, and recurring issue reduction.
• Change Support: Implement approved configuration changes while identifying major enhancements requiring formal change control.

Required Skills and Experience

• Strong FP&A knowledge across budgeting, forecasting, reporting, workflows,approvals, and financial validations.
• Hands-on Jedox experience in administration, Integrator, cubes, dimensions, rules,ETL, reports, dashboards, workflows, and security.
• Ability to diagnose issues, perform root-cause analysis, coordinate with Finance, IT,vendors, and support teams, and resolve integration or data flow issues.

Expected Outcomes

• Stable Jedox FP&A production environment with minimal disruption.
• Accurate planning, reporting, dashboards, workflows, integrations, and dataoutputs.
• Improved SLA performance, faster resolution, reduced recurring issues, and stronger user confidence.

Skills

Jedox FP&A ServiceNow data analysis

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Jedox Techno-Functional Consultant – FP&A Production Support